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Worcester Polytechnic Institute · 2 days ago

Talent Operations Coordinator / Senior Talent Operations Coordinator

Worcester

Full-time

Hybrid

Mid, Senior Level

$55K/yr - $68K/yr

2+ years exp

Worcester Polytechnic Institute is seeking a Talent Operations Coordinator / Senior Talent Operations Coordinator to provide operational and administrative support for the Talent Strategies and Operations teams within the Talent & Inclusion Division. The role focuses on process improvements related to Workday and involves engaging with faculty and staff to support university-wide projects and initiatives.

CommunitiesEducationHigher EducationSTEM Education

Responsibilities

Manage processing of worker data in Workday by entering and reviewing transactions for accuracy including talent, compensation, benefits, absence, time tracking, and recruiting

Act as secondary point of contact between the department/division and other internal and external technical support organizations

Assist and support system testing and project implementation

Maintain documentation including creation and updating of job aids related to office procedures, Workday data entry, and form creation

Act as a primary contact for employees with HR needs, answer and triage inquiries, and provide accurate information with a customer service focus; escalate issues to appropriate channels

Conduct thorough introductory reviews and exit interviews for Talent Strategies

Support the administration of the institution's orientation and onboarding functions and programs by working with the area responsible for coordination of orientation to ensure smooth, customer-focused service

Partner with Talent Operations Specialist to coordinate and execute student employment processes within Talent & Inclusion

Perform all other duties and responsibilities as assigned or directed by the supervisor