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Native Teams · 7 hours ago

Senior Technical Account Manager

Boston, United States

Full-time

Hybrid

Senior Level

7+ years exp

Legit Security is a cybersecurity company offering a SaaS-based platform that protects organizations’ software supply chains from attack. As a Senior Technical Account Manager, you’ll be a key technical leader within the Solution Success team, driving both pre-sales solution design and post-sales adoption to ensure customers realize the full business and security value of Legit’s platform.

FinTechInformation ServicesInformation TechnologyInternetPaymentsSoftware

Responsibilities

Collaborate with Account Executives to design and present tailored solutions, addressing each customer’s technical and business needs

Deliver high-impact demos, workshops, and proofs-of-concept (POCs) that demonstrate how Legit integrates with customer environments (CI/CD, SCM, cloud, etc.)

Translate complex requirements into architectural blueprints, aligning Legit capabilities with customer workflows and security objectives

Serve as the technical voice in sales cycles, building confidence across security, DevOps, Dev Orgs, and executive stakeholders

Lead onboarding and technical enablement for new customers, ensuring rapid time to value

Act as a trusted advisor and escalation point, guiding best practices in secure software supply chain management

Partner with the customer to drive adoption, expansion, and retention, identifying opportunities for upsell and deeper integration

Conduct Quarterly Business Reviews (QBRs) with technical and executive audiences, highlighting ROI, risk reduction, and next-phase initiatives

Advocate for customer needs with Product and Engineering, shaping roadmap priorities based on real-world insights

Contribute to solution playbooks, architecture diagrams, and best-practice guides used across the customer lifecycle

Qualification

Application SecurityDevSecOpsSoftware ArchitectureSaaS Security SolutionsCustomer EngagementSolution DesignTechnical EnablementTechnical CommunicationRelationship BuildingSelf-Starter Mindset

Required

7+ years of experience in Application Security, DevSecOps, or Software Architecture, with at least 3 years in a customer-facing technical role (e.g., Solutions Architect, TAM, or Sales Engineer)

Proven ability to architect and integrate SaaS security solutions across CI/CD, SCM, and cloud environments

Strong familiarity with modern software development pipelines and tools (GitHub, GitLab, Jenkins, Azure DevOps, etc.)

Excellent communicator: able to present to both technical teams and executive stakeholders with clarity and confidence

Experience leading pre-sales engagements and post-sales implementation/adoption

Demonstrated success in building and scaling customer relationships: from onboarding through renewal and expansion

A self-starter mindset: thrives in fast-paced, high-growth environments, balancing strategic thinking with hands-on execution