Desktop Support jobs in United States
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System One · 9 hours ago

Desktop Support

System One is a leader in delivering outsourced services and workforce solutions across North America. They are seeking a Desktop Support professional responsible for confirming receipt of IT products, managing inventory, and ensuring the integrity of IT assets and databases.

Staffing Agency
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H1B Sponsor Likelynote

Responsibilities

Ability to confirm receipt of products and IT assets
Proficiency in identifying IT assets for tracking purposes
Skill in closing purchase orders
Competence in scanning/ updating IT assets upon receipt from supply/vendor
Knowledge of introducing IT equipment to the IT Asset Management system
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Expertise in providing inventory warehousing services, both onsite and offsite
Understanding of space requirements, speed of distribution, security needs, and transport services
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days
Skill in coordinating storage requirements for longer duration
Capability to perform monthly and/or quarterly inventories
Ensuring the integrity of storage facilities and the Asset Management database
Advising customers on monthly inventory results and assisting with distribution plans
Providing additional inventory counts on request or in a set timely manner
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Skill in identifying cost-effective options for on-time delivery/pickup services
Discretion in selecting and funding shipping vendors
Ability to scan equipment to the receiving entity
Ensuring traceability of data-storage equipment to confirm receipt
Assisting customers in disposing of obsolete or irreparable equipment
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disabling data-storing equipment by removing data-storing components and/or batteries
Maintaining and sharing records of disposal with the IT Asset Management Team
Performing onsite shredding of data-storing components when possible
Maintaining records of onsite shredding services and providing them to customers
Ensuring approval of onsite shredding companies by Security
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Maintaining logistics van, golf cart, manual, and electric pallet jacks
Managing cardboard recycling and trash disposal materials
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives

Qualification

IT asset managementInventory managementServiceNowEquipment disposalVendor liaisonSoft skills

Required

Ability to confirm receipt of products and IT assets
Proficiency in identifying IT assets for tracking purposes
Skill in closing purchase orders
Competence in scanning/ updating IT assets upon receipt from supply/vendor
Knowledge of introducing IT equipment to the IT Asset Management system
Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders
Expertise in providing inventory warehousing services, both onsite and offsite
Understanding of space requirements, speed of distribution, security needs, and transport services
Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days
Skill in coordinating storage requirements for longer duration
Capability to perform monthly and/or quarterly inventories
Ensuring the integrity of storage facilities and the Asset Management database
Advising customers on monthly inventory results and assisting with distribution plans
Providing additional inventory counts on request or in a set timely manner
Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events
Skill in identifying cost-effective options for on-time delivery/pickup services
Discretion in selecting and funding shipping vendors
Ability to scan equipment to the receiving entity
Ensuring traceability of data-storage equipment to confirm receipt
Assisting customers in disposing of obsolete or irreparable equipment
Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal
Disabling data-storing equipment by removing data-storing components and/or batteries
Maintaining and sharing records of disposal with the IT Asset Management Team
Performing onsite shredding of data-storing components when possible
Maintaining records of onsite shredding services and providing them to customers
Ensuring approval of onsite shredding companies by Security
Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM)
Maintaining logistics van, golf cart, manual, and electric pallet jacks
Managing cardboard recycling and trash disposal materials
Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks
Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives

Benefits

Health and welfare benefits coverage options including medical
Dental
Vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan

Company

System One

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System One is a professional staffing firms.

H1B Sponsorship

System One has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$301.8M
Key Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired

Leadership Team

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Troy Gregory
Chief Executive Officer
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Dan Moran
Chief Financial Officer
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Company data provided by crunchbase