System One · 8 hours ago
Network Monitoring (Night Shift)
System One is seeking a Network Monitoring specialist to provide 24x7 technical support and monitor enterprise systems and networks to ensure continuous availability. The role involves troubleshooting and resolving incidents, as well as interfacing with vendors during system outages or performance issues.
Staffing Agency
Responsibilities
Identify trends and monitor network performance and availability
Utilize multiple monitoring applications to ensure optimal system performance – like Logic Monitor, Moogsoft and SolarWinds
Respond to alerts and alarms, identifies and corrects problems
Create and work on tickets in a service management application and monitor ticket queues
Troubleshoot and escalate incidents and problems
Interface with other areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria
Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service
Work with others to update and document technical procedures
Maintain, configure, and perform preventative maintenance to various network equipment – switches, routers, firewalls
Qualification
Required
Basic knowledge of enterprise systems, network knowledge and terminology
Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: T1, T3, Metro Ethernet, Frame Relay, TCP/IP, SDLC, RS232, BGP
Experience in administrative or technical positions that demonstrates the ability to interpret and follow policies, procedures, and instructions
Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets
Preferred
Bachelor's degree in Information Technology or the equivalent combination of training, education, and experience
CCNA or CCNP certifications
In-depth experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Company
System One
System One is a professional staffing firms.
H1B Sponsorship
System One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (9)
2022 (10)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$301.8MKey Investors
TruistOaktree Capital ManagementProspect Capital Corporation
2021-01-28Debt Financing· $290M
2020-12-08Private Equity
2016-09-20Acquired
Recent News
2026-01-06
Company data provided by crunchbase