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SoundExchange · 1 day ago

Microsoft 365 Engineer

Washington, DC

Full-time

Hybrid

Mid Level

3+ years exp

SoundExchange is a company focused on empowering creators and shaping the future of music through technology. They are seeking a Microsoft 365 Engineer to design, implement, and support modern workplace solutions that enhance collaboration, productivity, and security across the enterprise using Microsoft 365 technologies.

Audio Recording and ProductionMusic

Hiring Manager

Ashley J.

Responsibilities

Administer, support, and enhance Microsoft 365 services including Intune, Exchange, SharePoint Online, OneDrive, Teams, and Copilot

Administer user accounts, licenses, and permissions via Microsoft 365 Admin Center, Okta, and other platforms

Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and reliability

Build, configure, and enforce security policies using Microsoft Defender, GPO, Conditional Access, Purview, and compliance tools

Collaborate with IT and business teams to implement new features and optimize workflows

Support and monitor on-prem and virtual infrastructure consisting of Windows servers, Cisco switches, Microsoft Hyper V, Failover Cluster Manager, AWS EC2, VPN, and building Wi-Fi Access Points

Monitor backups and patch management on Windows and Mac user devices, servers, switches, and virtual machines

Address Tech Support tickets related to system support and administrative tasks for users on Windows, MacOS devices, and other platforms

Assist with administration of Microsoft365, Atlassian Cloud, Okta applications, and Intune Tenant

Assist with network infrastructure and software integrations and migrations including (but not limited to) firewalls, switches, servers, virtual machines, Okta, and Microsoft tools

Qualification

Microsoft 365IntuneAzure ADIdentityAccess ManagementMobile Device ManagementWindows ServerCustomer SupportTroubleshootingSecurity PoliciesCollaboration