Sheppard Pratt · 4 days ago
Administrative Specialist, Assertive Community Treatment - Hagerstown, MD (M-F 8am-4pm)
Hagerstown, MD
Full-time
Onsite
Entry Level
$18.50/hr - $18.50/hr
2+ years expSheppard Pratt is dedicated to providing comprehensive mobile treatment services for adults with persistent mental health illnesses. The Administrative Specialist will facilitate the day-to-day operations of the Assertive Community Treatment team, ensuring effective interaction with clients and community stakeholders.
CharityEducationHealth CareNon ProfitSpecial Education
Hiring Manager
Holly Davies, RACR
Responsibilities
Facilitate the smooth operations of the ACT team
Serve as liaison between staff and clients, families, other service providers, and members of the community. Triage urgent needs or situations that require immediate attention
Sort, prioritize, and distribute mail
Participate in team meetings and assure documentation of the meetings
Coordinate team schedules
Maintain team rosters, monitor staff to client ratios, and track weekly and monthly client service utilization
Track service authorizations
Collect, manage, and report data required by the organization, regulations, accreditation, and evidence-based practice fidelity
Manage client medical records. Monitor and audit documentation and time lines, including but not limited to required documentation pertaining to enrollment, treatment plans, services, transition and discharge plans
Monitor client entitlement statuses and coordinate with billing, entitlements and other support staff as needed
Assist with the maintenance of program space, equipment and supplies
Qualification
Required
High School Diploma or equivalent plus two years of relevant work experience
Proficient in Microsoft Office suite of products
Ability to navigate unknown applications
Proficient with keyboarding skills to input required documentation into electronic health record
Excellent problem-solving skills
Strong interpersonal and communication skills
Requires a valid driver's license and safe driving record
Must be covered under an active auto insurance policy and valid copy of auto insurance is required prior to hire
Must have reliable transportation plan; may be required to drive to meetings, local business or to support the team in the community
Preferred
Knowledge of behavioral health, public mental health services, Medicaid and Medicare insurance
Benefits
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
1001-5000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase