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RF-SMART · 10 hours ago

Senior Technical Implementation Consultant – Demand Planning & Inventory Optimization Software

Jacksonville, FL

Full-time

Hybrid

Senior Level

5+ years exp

RF-SMART is a global software company focused on delivering world-class mobile supply chain management applications. The Senior Technical Implementation Consultant will be responsible for the design, configuration, testing, and supporting the full implementation of the RF-SMART Demand Planning product, ensuring successful project delivery and customer satisfaction.

Information TechnologyLogisticsManufacturingSoftware

Growth Opportunities

No H1B

Responsibilities

When engaging with Customers, quickly understands if there are any business issues and data challenges

Assume the role of Trusted Advisor to customers and provide product information and best practice solutions in the areas of demand planning, inventory optimization, and item policies among others

Review and edit requirements, specifications, business processes, and recommendations related to proposed solutions

Based on prior experience and feedback from customers, communicate suggested product enhancements to the development team

You will act as the main point of contact throughout the implementation process; you will lead and perform all implementation tasks and assist customers with application design, setup, testing, implementation and user training

Deliver detailed implementation requirements and delivery plan to both internal resources as well as customers of the RF-SMART for Demand Planning application

Develop functional and system design specifications for client product implementations and if system issues arise, assist Development and Support Teams in troubleshooting them

Manage and participate in the following project activities: define functional and technical specifications; unit and integration testing during a project; Go-Live planning and Post-Go-Live Support activities

Work effectively with team members and executives at all levels within customer organizations, ensuring a smooth and successful implementation

Support Sales staff to position solutions to customer prospects. Provide project estimates to support the sales cycle

Provide customer insights that can be built to strengthen the Demand Planning product offering

Qualification

Demand PlanningInventory OptimizationProject ManagementERP ImplementationsSQLCustomer EngagementCommunication SkillsTeam Leadership

Required

Strong understanding of demand planning and supply chain operations, best practices and business processes

Strong Project Management skills

Proficiency in common PM frameworks

Comfortable working on multiple projects at any given time

Ability to handle implementation timelines and commitments

Experience with inventory optimization, demand planning, forecasting, purchase order creation, distribution and manufacturing, ABC/XYZ, cycle stock or reorder points

5+ years of demand planning, inventory optimization and/or supply chain experience with one or more companies or customers/clients

Project Management experience with ERP implementations

Strong written and verbal communication and presentation skills

Self-motivated and can work on multiple projects independently

Desire and drive to leave a lasting mark on the team, product roadmap and make meaningful contributions to the growth of the Demand Planning product line

Able to travel up to 30% to customer and company locations