City of Westminster ยท 1 day ago
Systems Administrator
Westminster, CO
Full-time
Onsite
Mid Level
4+ years expThe City of Westminster is dedicated to serving a diverse population and is seeking a Systems Administrator to manage and integrate systems for servers and applications in a Microsoft environment. The role involves providing technical support, troubleshooting, and ensuring system security and efficiency, while also supporting the goals of the Information Technology Department.
Internet
No H1B
Responsibilities
Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
Act as an ambassador by understanding and fostering the organization's mission and vision
Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
Address difficult or contentious issues in a constructive manner
Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
Work to continuously improve the efficiency and effectiveness of the service or product being delivered
Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences
Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
Recognize personal strengths and weaknesses, and target areas for personal self-development
Demonstrate initiative in performing job tasks
Exhibit problem-solving skills leading to sound judgment and quality decisions
Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
Communicate effectively with individuals and groups using clear and concise verbal and written communications
Demonstrate accountability for work, and take ownership in job performance
Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Promote a teamwork concept in the workplace, support employee empowerment, and direct assigned staff accordingly
Demonstrate excellent analytical skills and concentration to trouble shoot and correct problems with systems hardware and software
Exercise discretion and independent judgment when preforming job duties
Use technical skills and creativity to assist customers with identifying solutions to meet their needs
Establish effective relationships and communicate orally and in writing with IT staff, vendors, and other city employees
Demonstrate strong organizational skills to manage multiple priorities and manage complex technical projects
Participate in analysis and selection of new hardware
Work on complex projects with minimal supervision and maintain a high level of self-motivation while working independently
Communicate technical concepts and recommended technology solutions to management and users clearly, concisely and effectively
Establish and maintain control over situations as they develop and act quickly and calmly during an emergency situation making quick, reasonable and effective decisions
Read and comprehend technical manuals to install and configure hardware and software and troubleshoot server, personal computer, software and network problems
Respond to user requests and concerns in a prompt manner
Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
Encourage employees to be accountable for their work and take ownership in what they do
Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
Demonstrate collaboration and conflict resolution skills with other departments and employees
Systems Administration & Infrastructure Management
Administering, configuring, and monitoring enterprise servers on-premises or in the cloud, including Active Directory, Group Policy, DNS, DHCP, IIS, SQL/Oracle DB, and Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID)
Install, configure, update, and maintain physical and virtual servers (Windows, Linux, etc.)
Support storage hardware architectures (SAN/NAS/Local)
Conduct server hardening, continuous monitoring, and performance tuning to ensure system security and efficiency
Manage and utilize tools (Ivanti, Jamf, Intune, Autopilot) to streamline routine system maintenance tasks, such as Imaging, OS updates, patches, and backups, to ensure data integrity
Configure, monitor, and manage Intune device policies, compliance baselines, feature updates, and application deployments for Windows, macOS, and mobile devices
Administer Microsoft 365 services including Exchange mail flow, mailbox permissions, Teams policies, SharePoint site access, and OneDrive storage compliance
Manage user identities, roles, and security groups in Microsoft Entra ID (Azure AD), including conditional access and MFA enforcement
Implement and maintain Microsoft 365 security and compliance policies, including DLP, retention, and audit logging
Provides server support related to business applications including J.D. Edwards, Central Square
Manage incident resolution through ticketing system, providing timely support to users
Provide systems management, integration, and troubleshooting for all supported personal computer hardware, software, and peripherals
Provide end-user training on hardware and software best practices
Monitor anti-virus for virus issues, and collaborate with designated experts on the System Team on virus identification, isolation, and remediation
Troubleshoot Microsoft 365 and Intune-related user issues, including authentication, device enrollment, policy application, and application access
Serve as project lead or participant in the evaluation and selection of new technology
Evaluate organizational needs and recommend new software solutions to enhance system security, operational efficiency, and overall reliability
Evaluate needs and recommend hardware and software upgrades for servers and PCs
Assess evolving Microsoft 365 and Intune feature sets, identifying opportunities to improve collaboration, automation, and endpoint management
Manage relationships with hardware/software vendors to optimize service and cost efficiency
Coordinate services with hardware and software support vendors
Develop, test, and document automation scripts using PowerShell and other languages
Automate Microsoft 365 and Intune administrative tasks, such as user provisioning, license assignment, and device reporting
Provide support with Software Engineers for application and database integrations
Integrate cloud identity and access management between on-premises Active Directory and Microsoft Entra ID
Create and maintain technical documentation for installation, configuration, troubleshooting, and disaster recovery
Manage software license compliance for City IT assets, including Microsoft 365 licensing allocations and usage tracking
Develop documentation for Intune and Microsoft 365 management procedures, ensuring alignment with City security and compliance standards
Consult with users to assess technology needs and deliver appropriate solutions
Qualification
Required
Associates degree or greater in Computer Science, Information Systems, Information Technology, or related field
A minimum of four (4) years of experience in the Information Technology field performing server administration duties and supporting PCs in a LAN environment
Experience with Windows 2019, 2022, and 2025 Server, Windows 10/11, Active Directory, DNS, TCP/IP, Office 365 administration and apps
Possess and maintain a valid driver license and safe driving record throughout employment
Microsoft Certified: Azure Fundamentals
Preferred
Experience in managing Microsoft Exchange, J.D. Edwards, Central Square, Microsoft IIS, Microsoft SQL Server, and Oracle environments
Working Knowledge of Microsoft Azure/M365 or AWS
Formal technical training or professional certification in any of these preferred technologies
Bachelor's degree in computer science or related field
Possession of certification: VMWare Certified Professional - Data Center Virtualization
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Fundamentals
Benefits
Health and Dental
Flexible Spending
Pension/Retirement Plans
Term Life Insurance
Long-term Disability
Survivor Benefits
Wellness Program
Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
Career Development Program
Tuition Reimbursement Program
401(a) Contribution Rates
Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 12% of your base pay.
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Company
City of Westminster
Westminster is a thriving community of safe neighborhoods and beautiful open space that is sustainable and inclusive.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Schmiechen
Chief Sustainability Officer
Company data provided by crunchbase