LanceSoft, Inc. · 5 months ago
Customer Engineer/Buffer - Flexforce - Customer Engineer
Nashville, TN
Full-time
Onsite
New Grad, Entry Level
$21.75/hr - $21.75/hr
0+ years expLanceSoft is a leading staffing firm in the US, and they are seeking motivated individuals to join their team as Field Service Technicians. In this role, you will be responsible for servicing, maintaining, and repairing Automated Teller Machines (ATMs) with comprehensive training provided for candidates with strong mechanical or electrical aptitude.
Information Technology
Responsibilities
Perform basic maintenance, repairs, and component/module replacements on ATMs
Diagnose issues using error logs and information provided in service calls
Maintain accurate inventory records and manage parts efficiently
Provide timely updates on job status and escalate issues as needed
Complete all required company-specific training and certifications
Ensure compliance with all security and safety procedures when working in financial environments
Own customer issues through to resolution, in accordance with SLA agreements
Submit accurate reports and documentation related to daily service activity
Qualification
Required
High School Diploma or equivalent
0–1 year of relevant experience
Reliable transportation
Smartphone (Android or iPhone) to receive assignments and access support materials
Possess basic hand tools, including #1 and #2 flathead and Phillips screwdrivers
Perform basic maintenance, repairs, and component/module replacements on ATMs
Diagnose issues using error logs and information provided in service calls
Maintain accurate inventory records and manage parts efficiently
Provide timely updates on job status and escalate issues as needed
Complete all required company-specific training and certifications
Ensure compliance with all security and safety procedures when working in financial environments
Own customer issues through to resolution, in accordance with SLA agreements
Submit accurate reports and documentation related to daily service activity
Frequent bending, squatting, standing, walking, and sitting for extended periods
Potential for prolonged local travel depending on service territory
Must be able to lift and carry tools/parts weighing up to 50 lbs
Daily dispatch may be scheduled in advance or assigned on a rolling basis
Availability to work rotating shifts, including nights, weekends, and holidays, is required
Preferred
Associate degree in a relevant field
Previous experience servicing ATMs or similar electronic/electromechanical equipment
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase