Netsurit · 9 hours ago
Senior Systems Engineer
Stamford, Connecticut, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expNetsurit is a global Managed Services Provider helping organizations grow, secure, and innovate with technology. The Senior Systems Engineer will be responsible for designing, implementing, and supporting Microsoft server and Microsoft 365 environments, while also delivering infrastructure and security projects.
Information ServicesInformation TechnologySoftware
Responsibilities
Designing, implementing, migrating, and supporting Microsoft server and Microsoft 365 environments
Delivering infrastructure, disaster recovery, and security projects
Providing advanced technical support and escalation support
Working directly with customers to resolve issues, deliver projects, and improve their IT environments
Plan and execute projects including: Server deployments and migrations, Exchange / Microsoft 365 migrations, Azure and hybrid infrastructure implementations
Design, implement, and manage: Disaster Recovery solutions (Datto, Veeam, SaaS backup, BDR), Azure / O365 environments, Cybersecurity best-practice standards across client environments
Act as Project Lead or Technical Lead on: MSP platform deployments and standardization initiatives
Provide L2/L3 escalation support for: Servers, Microsoft 365, networks, endpoints, and security platforms
Diagnose and resolve issues via phone, email, and ticketing system
Track, document, and manage support requests according to SLA and ITIL practices
Monitor ticket queues and escalate SLA risks where required
Maintain technical documentation and system records
Troubleshoot and support: LAN/WAN, switches, routers, firewalls, connectivity, endpoints, peripherals
Plan and implement: Patch management, application deployments, service packs
Participate in a rotating after-hours support schedule
Qualification
Required
3+ years in a progressive technical support / systems engineering role (5+ years preferred)
Recent hands-on experience (last 12–24 months) with: Server and Microsoft 365 / Exchange migrations
Disaster recovery and backup solutions (Datto, Veeam, etc.)
Email security / spam filtering solutions
Firewalls and security platforms
Strong experience with: Windows Server, Microsoft 365, Azure
PC/laptop deployment, troubleshooting, malware remediation
Networking fundamentals (TCP/IP, DNS, routing, switching)
Proven ability to: Design and implement infrastructure solutions (Visio experience a plus)
Work across multiple industries (finance, medical, legal, real estate, non-profit, etc.)
Manage vendors, negotiate, and source solutions
Strong analytical, troubleshooting, and documentation skills
Excellent communication and customer-facing skills
Highly organized, detail-oriented, self-motivated, and able to multitask in an MSP environment
Preferred
A+, Server+, Security+, Microsoft certifications (or similar)
Cybersecurity certifications highly advantageous
Associates or Bachelors Degree in IT or related field
Strong experience with: Windows Server, Microsoft 365, Azure, Networking and security infrastructure
Benefits
Work with a high-performance global MSP team
Exposure to enterprise and mid-market environments across many industries
Opportunity to work on: Cloud, security, automation, and transformation projects
Career growth in a company focused on innovation, AI, and modern IT services
A culture that genuinely supports your personal and professional goals
Company
Netsurit
Netsurit provides managed outsourced IT services for small to medium enterprises.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sunflower Bank
2024-08-27Debt Financing
Leadership Team
Orrin Klopper
CEO
Brian Cooper
Managing Director
Recent News
Company data provided by crunchbase