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Beazley · 8 hours ago

Claims Technician - Cyber

Atlanta, GA

Full-time

Hybrid

New Grad, Entry Level

$70K/yr - $77K/yr

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk. They are seeking an entry-level Claims Technician to manage low-value and low-complexity claims while supporting claims management staff in delivering projects and improvement initiatives.

FinanceFinancial ServicesInsuranceInsurTech

Comp. & Benefits

Responsibilities

Develop capabilities to independently manage low value/low complexity claims on a proactive basis, with support from line management, from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim

Focus primarily on the management of claims with an expected, Blend estimated, or actual value at or below $100,000 and with limited complexity

Escalate claims and issues as appropriate to line management where additional experience of knowledge is required or may be beneficial

Adhere at all times to Beazley’s Claims Reserving Philosophy and Standards

Develop an understanding of Beazley’s Conduct Risk Policy

Review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley’s claims controls and standards

Be cognizant of and flag trends identified by Claims team

Start to develop working relationships with Underwriters

When requested, provide input to Underwriters on existing insured’s claims experience under supervision of senior Claims staff

Operate within approved claims authorities at all times

Maintain a thorough knowledge of industry regulations and minimum standards

Ensure compliance with the regulations and Beazley’s claims control standards and protocols

Support Claims staff with any relevant tasks, projects or initiatives to further develop skills and understanding of the broader organisation

Assist to ensure the management of claims conforms to the agreed standardised processes and use of share service functions as appropriate

Contribute to the commitment to and active development of a continuous improvement culture within the overall claims function

Proactively enhance professional skills and knowledge in claims management by engaging in continuous learning and development opportunities

Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest, and take steps to resolve them promptly

Immediately advise your Head of or Group Head of Claims if any Beazley employee seeks to exert undue influence on you or any other team member to act improperly in the management, reserving, or settlement of any claim

Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the FCA and PRA Conduct

Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system

Display business ethics that uphold the interests of all our customers

Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs

Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas

Qualification

Claims management processUS/RoW Insurance marketAnalytical skillsProblem-solvingClient managementInterpersonal skillsTime managementDecision-making

Required

Degree Educated / Bachelor's Degree

Past claims experience establishing liability and/or settlement resolutions

Functional knowledge & understanding: Claims management process, US/RoW Insurance market (general & focus group), US/RoW legal and regulatory environment, Alternative resolution approaches

Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making

Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus

Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening

Outcome focussed, self-motivated, flexible and enthusiastic

Professional approach to successfully interact with senior management/colleagues/external suppliers

Diplomatic

Problem-solving

Decisiveness

Customer-focused

Influencing others

Team work

Self-starter

Analytical thinking

Managing resources effectively

Technical competency and expertise

Benefits

Attractive base compensation and discretionary performance related bonus

Competitively priced medical, dental and vision insurance

Company paid life, and short- and long-term disability insurance

401(k) plan with 5% company match and immediate vesting

22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs

Up to $700 reimbursement for home office setup

Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance

Up to 26 weeks of fully paid parental leave

Up to 2.5 days paid annually for volunteering at a charity of your choice

Flexible working policy, trusting our employees to do what works best for them and their teams