Viaduct, An Aleron Company ยท 6 days ago
Corporate Property Operations Manager
Buffalo, NY
Full-time
Onsite
Mid, Senior Level
$95K/yr - $130K/yrViaduct, An Aleron Company is seeking a Corporate Property Operations Manager to oversee the management and maintenance of multiple commercial office parks. This role involves strategic leadership in maintaining high-quality standards, managing capital projects, and enhancing tenant satisfaction across various locations.
Staffing & Recruiting
Hiring Manager
Tom Hausler
Responsibilities
Support operations and maintenance for multiple commercial office parks across all markets
Ensure properties are maintained at a high-quality standard that supports leasing and tenant retention efforts
Develop long-term capital improvement and maintenance plans for aging assets
Anticipate future property needs and create proactive strategies for renovations and upgrades
Prioritize capital projects with a focus on ROI and lifecycle cost efficiency
Collaborate with development and construction teams to align property management strategies with new projects
Partner with the Sales/Leasing department to ensure seamless tenant experiences
Serve as the escalation point for tenant service concerns, resolving issues with professionalism and urgency
Build strong relationships with tenants to promote satisfaction and long-term occupancy
Build, mentor, and oversee a growing nationwide team of maintenance professionals
Identify and develop emerging leaders within the property management function
Foster a culture of accountability, teamwork, and continuous improvement
Standardize property management processes across multiple markets while adapting to local needs
Monitor property performance, including tenant satisfaction, maintenance responsiveness, and budget adherence
Provide hands-on support and training during market visits
Conduct site visits across Buffalo, Rochester, Denver, Austin, and Dallas-Fort Worth
Support regional teams in addressing operational challenges
Contribute to the development of our safety program and ensure integration throughout our property management operations
Qualification
Required
Deep knowledge of commercial property management, building systems, maintenance practices and construction trades
Strong financial acumen and ability to manage operating and capital budgets with precision
Exceptional leadership and team development skills across dispersed markets
Excellent strategic thinking with the ability to balance long-term planning and day-to-day execution
Strong communication and relationship management skills with tenants, staff, executives, and cross-functional partners
Ability to navigate escalated tenant concerns with professionalism and a service focus
Company
Viaduct, An Aleron Company
Viaduct is a talent acquisition company that connects emerging businesses with their most important asset: people.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Chad Witherell, MBA, SPHR
Senior Talent Partner
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