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FinTrust Connect · 21 hours ago

Assistant Branch Manager

Hackensack, NJ

Full-time

Onsite

Entry, Mid Level

$46K/yr - $74K/yr

2+ years exp

FinTrust Connect is partnering with a well-established community bank to find an Assistant Branch Manager for their Hackensack, NJ branch. The role involves overseeing Branch Service Representatives, managing branch operations, and promoting a positive work environment while supporting the Branch Manager.

Staffing & Recruiting

Responsibilities

Responsible for managing and executing the operations of the teller line

Is the second in charge in the branch and is the acting manager in the absence of the Branch Manager

Ensure all Universal Bankers are proficient with operations and compliance as it relates to their job

Daily/Weekly/Monthly scheduling and coordination of teller line workflow

Operate a teller draw and/or fills in on the platform as needed

Ensure all Universal Bankers actively & successfully participate in the internal sales process on a daily basis to meet all referral and sales expectations

Assist the Branch Manager with the accurate completion of the branch monthly self-audit program

Required to travel & work at other branches as needed

Qualification

Retail banking experienceSupervisory experienceCustomer service skillsMath skillsAnalytical skillsOrganizational skillsTime management skillsCoaching skillsConsultative conversationsSafetySecurity practicesRelationship building

Required

High School diploma or GED

Minimum of 2 years of retail banking experience

Ability to work with a wide variety of personalities in a courteous and professional manner

Solid math and analytical skills

Ability to understand and follow safety and security practices

Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities

Strong customer service/advocacy skills

Solid organizational and time management skills

Ability to effectively coach, develop and manage staff performance