Jimcor Agencies · 1 day ago
Technical Support
Montvale, NJ
Full-time
Onsite
Mid, Senior Level
$65K/yr - $80K/yr
5+ years expJimcor Agencies is a computer consulting company that provides technology support to small businesses. They are currently seeking a Technical Support person responsible for providing email, phone, and on-site support for clients, mainly in the Northern NJ area.
Financial ServicesInsurance
Responsibilities
Assist with the administration of Office365 accounts as well as assist with performing migrations to Office365
Install, repair, and maintain Windows server and workstation operating systems
Manage DNS, DHCP, firewalls, VPNs, VLANs and network switches
Administer new and existing user accounts in Active Directory and Office365
Knowledge of Microsoft Group Policies
Troubleshoot and repair hardware and software issues on workstations and laptops
Diagnose system failures and isolate faulty hardware or software
Coordinate and perform server installation, repair and maintenance
Research and implement permanent fixes for recurring issues
Analyze needs of the end users, solve problems and effectively communicate with clients and other employees
Effectively document network settings and solutions to problems for future reference
Qualification
Required
Must have reliable transportation
Physically able to lift 50 lbs
Must be a self-starter, and work well independently with minimal guidance after training
Be able to troubleshoot problems, research independently and propose solutions to the team
Must be able to write and speak clearly and effectively and have excellent communication and follow-through skills
Must be able to work on multiple tasks concurrently
Must be able to troubleshoot remotely
Preferred
Five plus years related job experience preferred
Familiarity with Kaseya is a plus
Ideal candidate has an Associate's or Bachelor's degree in IT
Benefits
Paid Time Off Days
Paid Holidays
Retirement Plan with Employer Match
100% Single Employer Paid Medical
Dental
Vision
Life Insurance
Education Assistance
Various Voluntary Benefits
Wellness Program Including Mental Health Support
Employee Assistance Program (EAP)
And More.
Company
Jimcor Agencies
Jimcor Agencies is an insurance company offering workers compensation and liability solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Coryn Thalmann, CIC, CIW
Chief Executive Officer/Chief Operational Officer
David Laquidara
Chief Financial Officer
Recent News
2023-10-17
Company data provided by crunchbase