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Christian Brothers Automotive · 1 day ago

Automotive Customer Service Representative | Weekends Off | Arnold

Arnold, MO

Full-time

Onsite

New Grad, Entry Level

$0/yr - $55K/yr

Christian Brothers Automotive is a company dedicated to providing precision auto repair with a focus on transparency and integrity. As an Automotive Customer Service Representative, you will be the primary point of contact for guests seeking assistance with their vehicles, playing a key role in building customer relationships and ensuring satisfaction.

Automotive

Growth Opportunities

Responsibilities

Desire to learn automotive repair service terminology and processes

Check guests in and out

Answer phone calls and schedule appointments

Providing safe shuttle service for our valued guests in our branded vehicle

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed

Keep the facility clean and organized

Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork

Direct, coordinate, and participate in performing guest service activities as dictated by workload

Serve as a community ambassador for the store through creating authentic relationships and partnerships

Follow all safety policies and procedures

Other duties as assigned

Qualification

Customer service experienceInterpersonal skillsMicrosoft Office SuiteMultitaskingCoaching acceptanceTeam mentality

Required

Proven successful customer service experience is required; driven to serve others

Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers

Valid state driver's license

Meet required insurance driving record parameters

Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!

Ability to seek and accept coaching and direction

Ability to multitask and meet deadlines

Proficient with Microsoft Office Suite or related software

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear

The employee is occasionally required to balance, stoop, kneel, and/or crouch

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus

Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m