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Kohler Co. · 2 weeks ago

Senior Field Service Engineer

Kohler, WI

Full-time

Onsite

Mid, Senior Level

$65K/yr - $98K/yr

Kohler Co. is looking for a highly motivated and passionate Senior Field Service Engineer to join our team. This position will be responsible for providing installation training to customers and sales teams for Sterling Vikrell Bathing and Showering products, working closely with various stakeholders to ensure training programs reflect the latest product features.

Consumer Goods

No H1B

Responsibilities

Coordinates and develops training curriculum for customer and installer visits in-field or at corporate facilities

Conducts training classes and activities to educate customers on technical and troubleshooting aspects of our products, handling, installation, and repair

Responsible for the development, delivery, and facilitation of various engaging training programs and materials targeted to trade partners, key specifiers, and strategic partner organizations

Designs and implements external training programs in conjunction with product managers, sales management, and marketing management in support of strategic objectives, priorities, and new product launches

Takes the lead in recommending, developing, and implementing skill gap closures for sales and marketing groups and Authorized Service Representative

Champions in-market training for distributors, contractors, and plumbers; spending approximately 50% of time in-market

Qualification

Training curriculum developmentTechnical training deliveryAnalytical skillsProject managementComplex concept explanationCommunication skillsOrganizational skillsTeamworkCritical thinking