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Hays · 15 hours ago

AV Engineer

New York, NY

Contract

Onsite

Entry, Mid Level

$33/hr - $43/hr

Hays is seeking an AV Engineer who specializes in Video Conferencing and Live Event Support. The role involves providing hands-on technical support for enterprise meeting spaces and hybrid events, ensuring seamless operation of AV hardware while collaborating with network teams to address connectivity issues.

Information ServicesRecruitingStaffing Agency

No H1B

Responsibilities

Hands-on, in-room support for Zoom Rooms or similar like Webex Rooms or Team Rooms

Experience setting up, testing, and troubleshooting cameras, microphones, speakers, displays, switchers, and projectors

Familiarity with Crestron or similar control systems and general AV signal flow

Experience supporting live or hybrid events (executive meetings, town halls, all-hands, webinars)

Comfortable coordinating with Facilities, IT, and vendors for event logistics and issue resolution

Strong customer service and composure under pressure. Able to communicate clearly with executives and end users

Qualification

AV hardware supportVideo conferencing systemsNetwork fundamentalsAVIXA CTS certificationCustomer service skills

Required

Hands-on, in-room support for Zoom Rooms or similar like Webex Rooms or Team Rooms

Experience setting up, testing, and troubleshooting cameras, microphones, speakers, displays, switchers, and projectors

Familiarity with Crestron or similar control systems and general AV signal flow

Experience supporting live or hybrid events (executive meetings, town halls, all-hands, webinars)

Comfortable coordinating with Facilities, IT, and vendors for event logistics and issue resolution

Strong customer service and composure under pressure. Able to communicate clearly with executives and end users

Applicants must be legally authorized to work in the United States. Sponsorship is not available

Preferred

Understanding of network basics: IP addressing, VLANs, DHCP, DNS, and routing

Awareness of QoS, latency, jitter, and bandwidth management for real-time media

Experience with Cisco switches/routers and network monitoring tools

Experience with Jira, ServiceNow, or Splunk for incident tracking and diagnostics

Ability to work with Network Engineers to troubleshoot AV connectivity and performance issues

AVIXA CTS or CTS-I certification (or manufacturer equivalents: Crestron, Extron, Biamp, Q-SYS)

Experience maintaining AV documentation, diagrams, and inventories

Familiarity with Zoom Admin, Zoom Device Manager, Poly Lens, or other AV monitoring platforms

Excellent interpersonal skills, professionalism, and responsiveness during live events

Legally eligible to work in the United States

Benefits

Full medical benefits

Dental benefits

Vision benefits

401K

Life Insurance ($20,000 benefit)

Company

Hays

Glassdoor3.5

Hays is a leading global professional recruiting group, they are expert at recruiting qualified, professional and skilled people worldwide. It is a sub-organization of Hays plc.

Founded in 2000