McCarter & English, LLP · 7 hours ago
ENDPOINT TECHNICIAN
Philadelphia, PA
Full-time
Onsite
Senior Level
$70K/yr - $80K/yr
5+ years expMcCarter & English, LLP is seeking an Endpoint Technician to provide support for service requests received by the Endpoint team. The role involves managing and maintaining hardware equipment, deploying new PCs and laptops, and ensuring proper functioning of printers and other devices.
Law EnforcementLegalTraining
Responsibilities
Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates
Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates
Qualification
Required
Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
Excellent troubleshooting skills required with general hardware/software issues
Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
Must have firsthand experience working with Windows 11
Must have experience installing and supporting Windows 11 end points
Must understand Networking concepts and TCP/IP protocols
Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment
Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
Experience with Smart devices
Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams
At least 5 years of firsthand experience required in a professional environment as a full-time permanent Hardware / PC Technician or Sr. Level Helpdesk person supporting a large office configuration
Must have experience supporting users in a remote settings using Citrix and/or VPN
Some form of a technical education or diploma in Computer Technician or Computer Support from a certified school or institution is needed
Preferred
Legal Experience preferred
Experience with Microsoft Intune, Qualys, Microsoft Endpoint Gateway greatly desired
Certifications like A+ and Network+ are a plus
For PC and Laptops experience with Dell hardware preferred
Benefits
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage
Company
McCarter & English, LLP
McCarter & English, LLP is a firm of more than 400 lawyers with offices in Newark, New York, Boston, Philadelphia, Washington, DC, Miami, Wilmington, Hartford, Stamford, Indianapolis, East Brunswick, and Trenton.
501-1000 employees
H1B Sponsorship
McCarter & English, LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (3)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jacqueline Bosma
Chief Financial Officer
John D Brefach
Chief Operating Officer
Recent News
2025-12-08
globallegalchronicle.com
2025-10-14
2025-10-12
Company data provided by crunchbase