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El Car Wash · 7 hours ago

Learning Management System Administrator

Doral, FL

Full-time

Onsite

Mid Level

El Car Wash is Florida’s #1 express car wash, transforming the car wash experience with state-of-the-art technology and eco-friendly practices. The LMS Administrator will manage and optimize the Learning Management System to ensure a seamless learner experience and support training and development initiatives across the organization.

Automotive

Responsibilities

Manage user accounts, roles, and permissions while maintaining accurate learner and system data

Oversee LMS integrations with UKG and other business systems, as needed

Monitor system performance, troubleshoot technical issues, and coordinate with LMS vendor support when required

Ensure system stability, security, and data integrity

Upload, organize, and maintain courses, learning plans, and certifications within the LMS

Test xAPI packages to ensure proper functionality and tracking

Maintain version control and enforce consistent naming conventions, tagging, and accessibility standards

Create and update course, learning plan, and asset thumbnails to support a clear and engaging learner experience

Create and distribute reports and dashboards related to course completions, adoption, and learner engagement

Track learning metrics that support onboarding, compliance, and leadership development programs

Analyze learning data to provide insights and recommendations based on learning data to support workforce development and compliance needs

Serve as the first point of contact for learners and managers with LMS-related questions or issues

Maintain a learner Help Center, including self-service resources and guides

Train employees and managers on how to use the LMS effectively

Collect user feedback and recommend enhancements to improve usability and overall learner experience

Partner with Learning & Development team members to test, launch, and support new learning content and initiatives

Maintain system documentation, workflows, and LMS best practices

Identify opportunities to automate, streamline, or enhance LMS processes to improve efficiency and scalability

Qualification

LMS AdministrationDoceboSCORMXAPIMicrosoft ExcelTroubleshootingAnalytical ThinkingProject ManagementCommunication

Required

Bachelor's degree in Education, Information Technology, or a related field

Proven experience as an LMS Administrator or in a similar learning technology role, with hands-on experience managing Learning Management Systems

Strong technical aptitude, including familiarity with LMS platforms (e.g., Docebo, Inkling, Canvas) and e-learning standards such as SCORM, AICC, and xAPI

Demonstrated troubleshooting and problem-solving skills related to LMS functionality, integrations, and user support

Proficiency in Microsoft Excel, including sorting, filtering, and basic analysis of LMS data for reporting and insights

Ability to analyze learning data and identify trends across completion, engagement, and adoption metrics to inform recommendations and improvements

High attention to detail with strong organizational and time-management skills, able to manage multiple priorities in a fast-paced environment

Clear and effective communication skills, with the ability to support and train users across varying technical skill levels