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Terminix · 5 days ago

Strategic Account Executive-2

United States

Full-time

Remote

Mid Level

$73K/yr - $111K/yr

3+ years exp

Terminix is part of the Rentokil family of companies, a global leader in Pest Control and other services. The Strategic Account Executive will be responsible for retaining and growing an assigned account portfolio, maximizing services across customers, and negotiating contract renewals to achieve sales growth goals.

Building MaintenanceCommercialConsumerFacilities Support ServicesHome ServicesProfessional ServicesService Industry

Responsibilities

Growth focus through leveraging LAMP concepts to broaden customer relationships and target sales opportunities to improve outcomes

Develop and implement customized business plans to identify growth opportunities and harvest business through an intentional strategy

Focus on profitability through the use of tools to measure profit and the development of targeted strategies to make deals better/more profitable through renewal negotiations and customer discussion

Responsible for retention of existing customer base through negotiating proactive renewals/extensions of agreements

Responsible for relationship wellness through ongoing risk assessments and customer satisfaction measurements and the development of action plans to course correct customer concerns

Qualification

Account managementSales strategyContract negotiationBusiness intelligenceCustomer relationship managementCommunication skillsProblem-solving skillsTeam collaboration

Required

Bachelor's degree in Business, Marketing, or related field or equivalent relevant experience

3+ years of large account management, sales, or operations experience

Leverages existing data and business intelligence to develop targeted growth plans for all customers

Focus customer interactions on intentional objective-based discussions using business reviews or other strategic channels to discuss the success of the partnership and the opportunities to expand/grow the relationship

Document contract detail, contacts, risk assessment, and all sales opportunities on existing CRM (Sales Force)

Use Miller Heiman (LAMP) methodologies to assess and develop plans to broaden and deepen existing customer relationships to facilitate growth discussions

Utilize existing profitability measurement tools to assess and develop strategies to proactively renew business and improve profitability

Utilize tools to measure relationship wellness in an effort to get in front of situations that could create serious risk. These measures include risk assessments and ongoing customer satisfaction measurements to provide an opportunity to develop action plans to course-correct customer concerns