Truist ยท 3 days ago
Service Finance Servicing Rep. II
Boca Raton, FL
Full-time
Onsite
Mid Level
3+ years expTruist Bank is seeking a Service Finance Servicing Representative II to support their finance servicing operations. The role involves resolving billing errors, handling account adjustments, and providing support to Collections and Customer Service Representatives.
BankingFinanceFinancial Services
Responsibilities
Process third party account verifications
Adjust Payments, Late Charges & Fees
Update system to document returned customer mail, bankruptcy notices, etc
Accurately process payments, transactions and account adjustments
Paid in Full processing
Serve as a mentor to less experienced Servicing Representatives
Provide support for complex customer issues
Provide overflow support to Customer Service and Collections
Other critical tasks and duties assigned
Qualification
Required
High school graduate or equivalent education and related training or experience
Minimum of 3 years of experience
Knowledge of consumer financing
Strong organization, communication, negotiation and decision making skills
Strong administrative experience; ability to input data accurately and efficiently as well as maintain detailed records and files
Demonstrated ability to multi-task
Work well in a team environment
Knowledge of Microsoft Office Suite
Strong willingness to assist other team members with customer related issue
Ability to work flexible schedule, including overtime as needed
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
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