Advocate Aurora Health · 1 week ago
Unit Secretary AHN-ED
Atrium Health Navicent The Medical Center - 777 Hemlock St, Macon, GA
Full-time
Onsite
Entry Level
$16.80/hr - $25.20/hr
1+ years expAdvocate Aurora Health is the third-largest nonprofit, integrated health system in the United States, providing care under various names across multiple states. They are seeking a Unit Secretary for the Emergency Department, responsible for ensuring timely order entry, maintaining medical records, and serving as the central communication hub for the unit.
Health Care
Responsibilities
Assures timely and accurate order entry and verification
Accurately enters orders into computer and records current time on order sheet
Reviews all charts for stat/now orders and immediately notifies nurse of orders
Follows correct procedure in relaying orders to Pharmacy and other departments
Clarifies all unfamiliar orders with nurse, physician or physician extender
Follows through on order verification, flagging charts and 24 hour verification
Effectively manages different levels of downtime/recovery
Schedules and successfully completes all PRISM update training courses
Maintains medical record and assures HIPAA regulations met
Maintains user class confidentiality
Prints and collates appropriate documents
Assures only authorized individuals attain access to patient charts/ PHI (Patient Health Information) and maintains confidentiality
Assures documents filed correctly and in a timely manner
Splits charts when required and maintains split charts according to policy
Assures sufficient blank forms and materials are in chart
Keeps charts neat, clean, in good repair and labeled appropriately
Assures appropriate chart copies made for patient transfer
Assures sufficient chart packets assembled
Breaks down discharge charts per policy in preparation for pickup by HIM
Assures all pages/forms are labeled with correct patient identification
Serves as central communication and reception hub for the unit
Relays patient and family requests promptly and correctly
Relays alarm information promptly and correctly
Initiates and coordinates phone calls to ancillary departments, employees, and other members of the healthcare team as requested/required, keeping up with phone and beeper assignments
Recognizes and assists physicians and other disciplines in locating charts, staff, lab and radiology reports
Serves as main receptionist for patients, families, visitors, and others on the unit
Maintains order and cleanliness of the central station and operations of designated equipment
Maintains neat and clean work area to include central station
Maintains and trouble shoots office and communication equipment (i.e. fax, printer, scanner, etc.)
Changes/ removes printer paper, toner, etc
Completes work orders for Facility Management and Clinical Engineering and follows up on status checklist
Assures timely throughput patient processes
Maintains unit log book accurately and timely
Admits, transfers and discharges patients according to procedure, including entry into various Clinical Information and communication Systems
Assures timely communication with Charge Nurse/ patient’s nurse and other departments to assure optimal patient throughput
Prepares patient armbands and information as requested
Ensures bed tracking process is utilized for initiating changes in bed status
Manages discharge/ transfer charts in a timely manner, assuring no delays in process
Facilitates obtaining supplies and materials for patient care, assuring appropriate charges
Ensures all supplies are counted, ordered and charges are captured as appropriate for unit
Assists with stocking of supplies as appropriate
Orders forms and supplies for unit to assure appropriate stock
Facilitates obtaining equipment, supplies, or blood as appropriate
Enters charges and other information into various systems as appropriate. and designated (includes, but not limited to procedures, care, supply, patient attribute, patient type, etc.)
Demonstrates Commitment to Coworkers and professional growth
Facilitates correct placement of all communications received from printer—notifies patient’s nurse of any orders entered by physician
Attends 50% of staff and quarterly MR meetings, reading and initialing minutes of all missed meetings
Attends relevant in-service education
Performs other duties as assigned
Demonstrates Commitment to Co-workers for Health Care
Complies with unit-specific articulated job expectations
Qualification
Required
High school diploma or GED equivalency certification required
One year experience with computer programs and public contact required
Demonstrated ability to prioritize and organize work in stressful environments
Ability to deal with customers in a positive manner
Six to eight weeks structured training required
An additional two to three weeks of shift orientation required to become independently functional
Demonstrates ability to operate and problem solve with equipment
Ability to perform duties with a high degree of accuracy
Good communication skills
Ability to utilize tact and diplomacy when dealing with patients, patient's families, visitors, physicians and other members of the staff
Display courtesy and friendliness at all times
Ability to work irregular schedules, holidays and weekends due to staffing and census fluctuation
Discretion required in handling confidential information
Ability to recognize the pivotal nature of the position and the potential impact on the hospital growth, service excellence and financial performance
Must be able to use visual acuity to see monitor screen, computer and hard copy materials
Must be able to hear and verbally communicate in person and over the phone or radio
Must be able to sit for prolonged periods of time (up to 2 hours)
Must be able to comprehend and learn operation of various office equipment
Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation
Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics
Must be able to lift up to 10# specific to job evaluation
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Advocate Aurora Health
Advocate Aurora Health is a Healthcare
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.17MKey Investors
National Cancer Institute
2022-12-02Acquired
2019-08-20Grant· $10.17M
Leadership Team
Don Fosen - CISM, HCISPP
Chief Technology Officer
Jon Kluge
Chief Operating Officer, Senior Vice President, Advocate Aurora Medical Group
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