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ZEISS Group · 2 days ago

Inside Sales Specialist

Dublin, CA

Full-time

Hybrid

Senior Level

6+ years exp

ZEISS Group is a pioneering company with over 179 years of experience in technology and innovation. They are seeking an Inside Sales Specialist to generate revenue through inbound and outbound sales calls, focusing on service agreements and product add-ons.

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Responsibilities

Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets

Negotiates final pricing and terms with purchasing point-of-contact

Demonstrates strong verbal and written communication skills through business planning and customer presentations

Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons

Assess customer needs and proposes solutions to meet those needs to close sales

Expected to write sales presentations and review customer needs based on age of equipment and financial exposure

Accurately forecasts business in a defined territory

Maintain records of customer contacts in a CRM database

Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business

Keep updated records of win-loss sales events

Maintain up-to-date knowledge of product offerings, marketing programs and promotions

Provide input for developing training curriculum and training tools including, but not limited to, self-learning and web learning

Meet and exceed minimum department call volume standards and department metrics

Will be expected to offer guidance to other personnel, and lead teams and projects

Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities

Recommends changes to sales strategy, based on customer feedback, specifically targeting Lead Generation, Fact Finding, Follow-up, and Closing

Participate in Trade Shows

Qualification

Inside sales experienceConsultative sellingNegotiation skillsCRM database managementMicrosoft Office proficiencyCreative thinkingProblem-solving skillsTime managementTeamworkSelf-motivation