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Asset Based Lending · 11 hours ago

DSCR Processing Team Lead

Cherry Hill, NJ

Full-time

Onsite

Senior Level

$70K/yr - $85K/yr

Asset Based Lending, LLC is one of the nation’s leading Hard Money Lenders, providing fast bridge financing to real estate investors. The DSCR Processing Team Lead is responsible for managing the loan processing team to ensure efficient and compliant processing of loans, while also enhancing quality and team performance.

LendingReal EstateService Industry

Hiring Manager

Christa Raspante

Responsibilities

Proactively manage the team's workflow and pipeline to consistently meet or exceed the targeted 30-day average team turn-time from processing stage to CTC

The Team Lead will put a heavy focus on Pipeline management & TOE adherence

Daily pipeline reviews: Review team pipelines daily to ensure TOE date is being adhered to

Bottleneck Resolution: The Lead is responsible for identifying bottlenecks, process gaps, or training needs that impede flow. This includes immediately reallocating resources or escalating complex file issues to underwriting or management to prevent delays

Elevate the overall quality of loans submitted for final underwriting to ensure immediate clearance by underwriting and diligence teams, specifically targeting a significant reduction in processing defects

Defect Rate Reduction: The Team Lead will execute strategy to reduce the overall monthly defect rate

CA Management: Train CAs on all policy changes and updates

Monitor file assignments for accuracy and equal file distribution

Assign/reassign PODs as needed

Drive the team's performance to ensure that 90% or more of all initially submitted loan files receive an "A" (no defects) or "B" (minor, non-material defects) grade from diligence review

Conduct a root-cause analysis on all "C" or "D" graded files, monthly. Use this data to create and deliver individualized coaching and targeted training

The Lead will conduct weekly spot-checks on a minimum of 5 active files to verify compliance integrity before final underwriting submission

Assist with unit & volume goal settings

Assist with technology changes, updates or new processes

Conduct structured meetings with each direct report to review performance and provide constructive feedback as needed

Conduct monthly 1:1 meetings and yearly 360 reviews

Implement a consistent system for recognizing high performance and success, promoting a positive team culture

Be part of the interview process and personally conduct the initial training for all new DSCR processors

Rotation of topics based on defects, process changes and/or internal feedback on processor

Preform write ups and handle base level disciplinary action

Establish and maintain professional working relationships with Leads/managers in underwriting, sales, closing, diligence, servicing/payoffs, and legal

Serve as the first point for all DSCR-related issues from internal departments

Weekly reports should be focused on current workflow status to allow for immediate adjustments

Keep accurate accounts of weekly projections and provide reasons for pushed loans

Provide findings of weekly team spot checks reviewing: Intro call log in file, Call data from RingCentral (outbound, answered & missed), Day 1 accountability, Ensure follow ups to borrower & third party vendors meet our SLAs, Turn Times: Report collective increase/decrease, Defect Age: Monitor emails from diligence to ensure processors are adhering to the 10 day turnaround time for missing conditions

Continue generating defect reports highlighting: Forecasted vs Actual– with reasons for files that were projected but not closed, Initial processor grade report, Trend increase of defects throughout the month, Root cause trends by defect, Defective file breakdown by processor, Processor defects by category breakdown, Include analysis of C & D graded files, Processor Monthly recap: Positive recognition, Areas of opportunity, File management, Internal/external complaints or complements, General observation or any concerns

Qualification

Loan ProcessingPipeline ManagementQuality AssuranceCompliance VerificationTeam LeadershipStakeholder CommunicationCoachingPerformance FeedbackMentoring