Tennessee Machine Tool Supply, Inc. ยท 3 days ago
Customer Service Specialist
Knoxville, TN
Full-time
Onsite
New Grad, Entry LevelTennessee Machine Tool Supply is an industrial distribution company focusing on machinery and tools. They are seeking a Customer Service Specialist to manage customer inquiries and ensure satisfaction through effective communication and problem resolution.
IndustrialManufacturingRetailSupply Chain Management
Responsibilities
Handle customer inquiries through phone, email, and other communication channels
Ensuring high levels of customer satisfaction
Resolving customer complaints
Providing product information
Processing orders and returns
Qualification
Required
Experience in Customer Support and Customer Service
Proficiency in handling Customer Satisfaction and Customer Experience
Strong Phone Etiquette and communication skills
Ability to manage multiple tasks efficiently
Excellent problem-solving skills and attention to detail
High School diploma or equivalent
Preferred
Additional education or training in a related field is a plus
Proficiency in using Odoo ERP software and Microsoft Office Suite is a plus
Company
Tennessee Machine Tool Supply, Inc.
Tennessee Machine Tool Supply is an industrial distribution company specializing in machinery, cutting tools, abrasives, and measurement equipment.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jenniffer Hunter
Co Owner
Company data provided by crunchbase