Mass General Brigham · 1 week ago
Financial Counselor
Newton-MA
Full-time
Onsite
Entry Level
$19.42/hr - $27.74/hr
1+ years expMass General Brigham is a not-for-profit organization that supports patient care, research, teaching, and community service. The Financial Counselor is responsible for counseling patients on their financial obligations, educating them on assistance options, and ensuring accuracy in the financial counseling process.
Health CareHome Health CareMedical
Responsibilities
Provides warm and friendly greetings to patient and their families/visitors, upon interaction and educates patient regarding financial assistance programs
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completion
Provide information to patients on costs, payment methods and alternatives to payments/financial assistance
Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner
Review the patient’s services for diagnosis, ensures appropriate insurance coverage and may obtain necessary authorizations
Maintains empathy and professionalism in registration interviews and while providing regulatory information and notices
Qualification
Required
High School Diploma or Equivalent
Strong problem solving and analytical skills and proactive initiative
Ability to work both independently and as part of a team
Ability to maintain confidentiality
Strong communication and customer service skills
Proficiency with Microsoft Office
Strong understanding of medical terminology as well as ICD-9 and CPT codes
Preferred
Associate's Degree Financial Management
medical office experience 1-2 years
Financial counseling 1-2 years
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums
Bonuses
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
2026-01-19
2026-01-17
2026-01-17
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