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CareQuest Innovation Partners · 1 day ago

Senior Manager, Innovation Programs and Services

United States

Full-time

Remote

Senior Level

$129K/yr - $180K/yr

5+ years exp

CareQuest Innovation Partners works together with leading industry partners to improve oral health care accessibility and integration. The Senior Manager, Innovation Programs and Services will lead innovation programs and partnerships, drive market impact, and enhance the visibility of oral health within the overall healthcare system.

Health CareInformation Technology

Responsibilities

Develops, leads execution, and continuously improves innovation programs and partnerships across our focus areas. Provides business/operational expertise to shape new and grow existing programs, partnerships, and relationships within the CareQuest ecosystem and partner network

Identifies, evaluates, and advances innovation in oral/systemic health on behalf of CQIP programs or in support of CQIP investment decisions

Develops data-driven, actionable point of views (internally and externally) on the oral and oral/systemic health innovation landscape; communicates point of view via thought leadership and events to increase awareness of the importance of oral health for key decision makers and to build CQIP’s brand

Partners with analytics and business intelligence team members to develop market analyses and distill critical clinical and business insights into actionable recommendations for decision makers

Engages and drives new and existing partnerships (including payers, providers, commercial, & investors) across the CareQuest ecosystem

Business case development: Develop comprehensive rationale to support key decisions around investment, solution development, and clinical outcomes. Manages and effectively collaborates with multi-disciplinary teams including analytics staff to distill data into actionable insights for decision making and dissemination

Program or pilot design, execution, and scale: Scope, plan, and lead CQIP programs and partnerships, including identification of goals, target populations, key stakeholders, KPIs, operating model, activities and milestones, and risks and mitigations. Lead the development of playbooks and assets that support scale and reach of innovations across the ecosystem

Solution diligence and validation: Leverage business and operational experience and expertise to evaluate market viability, feasibility, desirability, and product market fit for innovations for our SMILE Health and ACCELERATE platforms and potential CQIP investments

Relationship management and business development: Develop new and strengthen existing relationships with key decision-makers and industry leaders across the CareQuest ecosystem, including relationships to strengthen startup/partner matching, deepen and expand analytics capabilities and data assets, engage leading health systems, DSOs, and dental and medical plans in medical-dental integration, and relationships with external subject matter experts. Partner effectively across the team and enterprise to reach and advance emerging innovation, corporate partnerships, and startups aligned with our mission. Identify opportunities for novel solutions and 'unlikely partnerships' that advance organizational goals

Thought leadership: Develop and disseminate thought leadership, white papers, and marketing materials describing CQIP programs, outcomes, and implications for the industry. Enhance the positive reputation of CareQuest Innovation Partners and its programs and services and represent CareQuest Innovation Partners as a thought-leader and driver of change in oral health and integrated care. Collaborate with marketing and PR from CareQuest Institute to coordinate key events, conferences, etc

Management and operations: Manage, collaborate, and lead multi-disciplinary team members and projects; lead initiatives to grow/strengthen people, processes, and technology/tools, fostering a positive culture, strengthened competencies, and positioning the organization for increased, scalable impact

Qualification

Healthcare consulting experienceBusiness strategy developmentPilot/project managementData analytics toolsRelationship managementPassion for innovationInterpersonal skillsCommunication skillsProblem-solving skillsLeadership skills

Required

Minimum 5-7 years' experience in client service, advisory and/or strategy consulting

Bachelor's degree in a business or healthcare-related field; master's degree in business or related area preferred

5+ years of experience in healthcare consulting or industry

3-4 years in a management or leadership role

Demonstrated business and operational subject matter expertise and experience in healthcare; knowledge of key industry trends

Knowledge and experience in the following areas:

Business strategy and case development in healthcare including key value drivers for both providers and payers

Pilot/project/program leadership, design, and management

Dental and/or medical workflows

Dental and/or medical data and quality/financial measurement

Data analytics tools/techniques

Understanding of medical and dental insurance and provider market dynamics including value-based contracting and Medicare and Medicaid contracts

Building and managing relationships with clients, consultants, vendors, and other external and cross-enterprise partners, including proven ability to effectively foster collaboration and value exchange. Attention to detail and a curious mindset to explore data, uncover hidden insights, and validate assumptions

Possess excellent interpersonal and written / verbal communication skills honed for executive stakeholders, with ability to create and tailor materials to different audiences?

Experience being client-facing to build relationships and represent CareQuest Innovation Partners in the ecosystem

Experience managing and delivering in lean, agile environments

Strong leadership and communication skills, with demonstrated ability to influence and activate key stakeholders, and build strong teams & talent

Ability to independently drive to outcomes in a fast-paced, results-oriented environment and manage multiple priorities within a multi-disciplinary team

Can problem solve risks and issues amid complexity or ambiguity

Expertise utilizing MS Office tools (Excel, PowerPoint, Teams, etc.)

Passion for improving healthcare through innovation