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Summit Securities Group · 6 hours ago

IT Support Engineer

New York, NY

Full-time

Onsite

Entry, Mid Level

$75K/yr - $100K/yr

1+ years exp

Summit Securities Group is dedicated to merging human intuition with machine intelligence for exceptional trading. The IT Support Engineer will provide world-class technical support and contribute to automating and improving internal IT systems.

Financial Services

Hiring Manager

Aytan Benaderet

Responsibilities

Contribute to Automation: Assist the team in identifying recurring issues and manual tasks, and use scripting and automation to help build permanent solutions

Provide World-Class Support: Serve as a primary point of contact for resolving a wide range of technical issues, delivering exceptional in-person and remote support to end-users

Administer Core IT Systems: Support and administer our core SaaS and on-premise platforms, including Microsoft 365, Active Directory, Jira, and other business-critical tools

Support the Asset Lifecycle: Assist with hardware provisioning, deployment, and inventory management, ensuring all company assets are accurately tracked and maintained

Ensure a Seamless Onboarding Experience: Configure and deploy new user devices and accounts, ensuring every new hire has a smooth and productive start

Maintain High-Quality Documentation: Contribute to and maintain clear, concise technical documentation for both our internal IT procedures and for end-user guidance

Qualification

Windows supportMacOS supportActive DirectoryMicrosoft 365ScriptingNetworking fundamentalsCustomer-first mindsetProblem-solvingCommunication skillsDocumentation skills