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Watco · 6 hours ago

People Services Manager (HR)

Twin Falls Area

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Watco is a company that keeps the world’s supply chain moving through its network of railroads and logistics hubs. The People Services Manager role is focused on supporting hiring, training, employee relations, and policy compliance while fostering a positive company culture. This position requires strong communication skills and a commitment to consistent HR practices and leadership development.

Customer ServiceLogisticsTransportationWarehousing

Hiring Manager

Phil Huttmann

Responsibilities

Maintain basic understanding of employment laws and rules that apply to all support areas

Work with managers to identify specific hiring needs of each location and assist with job postings, screening, and interview scheduling as needed

Provide training for managers in the areas of interviewing, performance management, sexual harassment, leadership, hiring, terminations and promotions

Administer or support the administration of benefits programs

Support the handling of administrative and employment claims impacting the areas s/he supports

Conduct workplace investigations for claims of policy violation, harassment, discrimination, unfair treatment and termination appeals

Provide support and advice to managers in the appropriate resolution to team member relations issues

Provide guidance and support in employment claims and discipline matters, including policy guidance, procedural handling, investigations, discipline meetings and document creation

Support team member training and development activities, including team member development, career pathing, individualized training programs, and development/improvement plans

Provide guidance and support in discipline matters, including policy guidance, procedural handling, investigations, discipline meetings and document creation

Complete 60 day stay interviews – conduct calls and input information on tracking sheet

Must be able to travel 40-50% of the time, or as required, to deliver training and respond to employment issues as they arise throughout their respective area

Participate in leadership and safety calls

Ensure managers participate in Watco U leadership trainings

Maintain a tracking system with timelines for Team Members who are out on leave

Generate appropriate leave notification letters in a timely manner

Communicate regularly with the Leave Team, location manager, and your director on leave statuses

Qualification

Employment law knowledgeEmployee relationsTrainingDevelopmentBenefits administrationWorkplace investigationsLeadership developmentCommunication

Required

Bachelor's degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience