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NorthWestern Energy · 2 months ago

Technology Delivery Manager (Applications & Systems Delivery)

Billings, MT

Full-time

Onsite

Mid, Senior Level

$84K/yr - $125K/yr

4+ years exp

NorthWestern Energy is a company focused on delivering energy solutions, and they are seeking a Technology Delivery Manager to lead the planning, execution, and delivery of software application enhancements and new implementations. This role involves managing relationships with third-party vendors, facilitating Agile ceremonies, and ensuring compliance with project management standards across a diverse technology portfolio.

Clean EnergyElectrical DistributionEnergyEnergy EfficiencyEnergy ManagementNatural ResourcesRenewable Energy

Responsibilities

Lead the planning, execution, and delivery of software application enhancements, integrations, and new implementations across a diverse technology portfolio using a variety of Project Management methods and ensuring technology projects adhere to Enterprise Project Management standards

Manage intake of work requests from business partners, drive prioritization decisions, and ensure alignment with enterprise objectives

Oversee team backlogs and work breakdown, ensuring clear requirements and well-defined delivery scope

Ability to lead a wide portfolio of projects, from complex enterprise-wide projects to tightly focused, operational projects

Manage relationships with third-party software vendors, including evaluating performance, ensuring contractual compliance, coordinating issue resolution, and aligning vendor deliverables with project timelines and organizational goals

Facilitate Agile ceremonies such as stand-ups, sprint planning, demos, and retrospectives for software delivery teams

Collaborate with business stakeholders to refine functional requirements and align outcomes with business needs - serving as a delivery partner, not a proxy

Coordinate cross-functional delivery of technology solutions including: - Legacy on-premises systems, - SaaS platforms and - Cloud-hosted and hyperscaler-deployed applications (e.g., Azure, AWS)

Ensure compliance with cybersecurity, architectural, and operational standards during all phases of delivery

Track delivery metrics and release timelines using tools such as Jira, Azure DevOps, or equivalent project management tools

Support continuous improvement by tracking and reporting key Agile team throughput metrics - such as velocity, cycle time, and work in progress - month over month

Provide monthly reporting to Business Technology leadership on Agile team performance, including throughput metrics, backlog health, and delivery progress

Collaborate with the team's manager to assess team member performance, identify key skillsets, celebrate team successes, and provide input to support the annual performance appraisal process as needed

Assist in the assessment and comparison of proposed technical solutions for business and operational needs

Conduct preliminary research on emerging technologies and vendor offerings and provide feedback and input to technology leadership

Ability to communicate across all levels of the organization and understand how to tailor communication approach to best fit each project's stakeholders

Foster a culture of transparency, continuous improvement, and Agile thinking with n and across teams

Act as a coach and leader to help the organization advance its Agile delivery practices

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

Ensure self and others actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Qualification

Agile delivery methodologiesCloud platforms AzureCloud platforms AWSEnterprise software deliveryProject management certificationsCommunication skillsPrioritization skillsEnergy Industry certificationStrategic mindsetFacilitation skills

Required

Bachelor's degree in Information Technology, Computer Science, Business, or related field - or equivalent experience 4+ years of experience leading delivery of enterprise software and systems

Experience with delivering technology solutions across legacy, SaaS, and cloud-native platforms

Proficiency in Agile delivery methodologies (Scrum, Kanban, or SAFe) preferred, or familiarity with traditional delivery methodologies

Familiarity with cloud platforms such as Microsoft Azure or Amazon Web Services (AWS)

Strong communication, prioritization, and facilitation skills - particularly in complex, cross-functional, matrixed environments

Proven ability to manage delivery without embedded QA or BA resources, relying on business partnerships for requirements and validation

A strategic mindset with the ability to translate ideas into executable delivery plans