Call Center Customer Service Agent *2ND SHIFT* jobs in United States
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Chase Staffing · 2 days ago

Call Center Customer Service Agent *2ND SHIFT*

CHASE Professionals is seeking Customer Service Representatives for their call center in Covington, GA. The role involves handling inbound and outbound calls, providing solutions to customer inquiries, and maintaining customer accounts while working in a supportive team environment.

ConsultingRecruitingStaffing Agency

Responsibilities

Handle inbound and outbound calls with professionalism and accuracy
Provide real solutions to customer questions and concerns with patience and empathy
Walk customers through troubleshooting steps, website navigation, and product usage
Maintain and update customer accounts, including billing, shipping, and warranty details
Collaborate with your team and leadership to improve the overall customer experience

Qualification

Customer service experienceCommunication skillsProblem-solving skillsCall center experiencePatienceProfessionalism

Required

High school diploma or equivalent
At least 1 year of customer service experience (call center experience a plus)
Solid and reliable work history
Strong communication and problem-solving skills
A patient, positive, and professional approach to customer interactions
Ability to work evenings, weekends, and holidays in a fast-paced environment
Ability to Commute: Covington, GA 30016

Preferred

Call center: 1 year
Customer service: 2 years

Benefits

Dental insurance
Health insurance
Vision insurance

Company

Chase Staffing

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CHASE Staffing specializes in staffing and recruitment services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase