Chase Staffing · 2 days ago
Call Center Customer Service Agent *2ND SHIFT*
CHASE Professionals is seeking Customer Service Representatives for their call center in Covington, GA. The role involves handling inbound and outbound calls, providing solutions to customer inquiries, and maintaining customer accounts while working in a supportive team environment.
ConsultingRecruitingStaffing Agency
Responsibilities
Handle inbound and outbound calls with professionalism and accuracy
Provide real solutions to customer questions and concerns with patience and empathy
Walk customers through troubleshooting steps, website navigation, and product usage
Maintain and update customer accounts, including billing, shipping, and warranty details
Collaborate with your team and leadership to improve the overall customer experience
Qualification
Required
High school diploma or equivalent
At least 1 year of customer service experience (call center experience a plus)
Solid and reliable work history
Strong communication and problem-solving skills
A patient, positive, and professional approach to customer interactions
Ability to work evenings, weekends, and holidays in a fast-paced environment
Ability to Commute: Covington, GA 30016
Preferred
Call center: 1 year
Customer service: 2 years
Benefits
Dental insurance
Health insurance
Vision insurance
Company
Chase Staffing
CHASE Staffing specializes in staffing and recruitment services.
Funding
Current Stage
Late StageCompany data provided by crunchbase