Contec, Inc. · 1 week ago
Marketing Systems Specialist
Greenville-Spartanburg-Anderson, South Carolina Area
Full-time
Onsite
Mid Level
3+ years expContec, Inc. is seeking a Marketing Systems Specialist responsible for optimizing the technology ecosystem that powers marketing operations. This role involves system administration, data governance, and analytics to ensure efficient operation of marketing tools and platforms, while supporting daily platform management and developing dashboards for strategic decision-making.
Manufacturing
Hiring Manager
Deshaun Tanner
Responsibilities
Serves as the primary administrator and point of contact for assigned platforms [e.g., Content Management Systems (CMS), Learning Management Systems (LMS), Customer Relationship Management (CRM), Sales Enablement, Work Management, etc.]
Manages user access, permissions, and configurations to maintain compliance and security
Partners with IT and vendors to resolve technical issues and support system integrations
Leads quarterly governance reviews for each system, ensuring data cleanliness, folder structure, and tagging standards
Supports testing and rollout of new features, integrations, or system updates
Maintains content libraries within CMS, Sales Enablement, and LMS platforms, ensuring assets are up to date and properly tagged
Supports content uploads, metadata structure, and version control aligned to governance standards
Conducts regular audits to ensure accuracy and eliminate outdated materials
Serves as the first point of contact for user support, onboarding, and troubleshooting
Develops and maintains user documentation (guides, FAQs, SOPs, etc.)
Creates and delivers new user onboardings and quarterly training sessions for business units
Gathers user feedback and translate it into system improvements
Identifies inefficiencies and recommends workflow enhancements across systems
Partners with stakeholders to document standard operating procedures (SOPs)
Participates in testing and rollout of new features or integrations
Collaborates with the Marketing Operations Manager on workflow improvements within Work Management Platforms and project management tools
Develops and maintains usage dashboards across systems
Creates quarterly performance reports showing adoption, turnaround times, and key metrics
Supports leadership with ad hoc data analysis across marketing tools
Uses Power BI or similar tools to visualize efficiency and performance trends
Partners with Marketing Managers, Sales Enablement, and Multimedia to ensure tools align with business needs
Shares user feedback and analytics to inform system roadmaps
Represents the Marketing Operations team in vendor calls and internal project meetings
Qualification
Required
Bachelor's degree (B.S./B.A.) from a four-year college or university in Marketing, Business, Data Analytics, or related field
Three (3) to five (5) years' experience in marketing operations, systems administration, or analytics
Demonstrated work experience and proficiency in Marketing Enablement platforms (e.g., Highspot, Hubspot, Wrike, C2CRM, etc.) or LMS platforms
Business Intelligence (BI) tools (e.g., PowerBI, Tableau, etc.), with a demonstrated understanding of how to perform data analysis and visualization
Microsoft Office (Excel, Outlook, PowerPoint, Word), with an intermediate level of skill in creating and managing complex worksheets in Excel
Preferred
Working knowledge of SQL or Excel-based data modeling
Company
Contec, Inc.
At Contec, we are more than just a manufacturer; we are a trusted partner in maintaining the highest standards of cleanliness and hygiene in mission-critical environments.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Plumley
Learning and Talent Development Partner
Darleen Cassidy
Sr. Business Partner HR
Recent News
EIN Presswire
2025-02-18
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2023-11-16
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