Desktop Support (NC, AZ, MA, NY) jobs in United States
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Smart IT Frame LLC · 1 day ago

Desktop Support (NC, AZ, MA, NY)

positionNorth Carolina, United States
timeContract
remoteOnsite
seniorityMid Level
date3+ years exp

Smart IT Frame LLC connects top talent with leading organizations across the USA, specializing in IT, healthcare, and professional roles. The Desktop Support role involves managing IT infrastructure solutions, performing maintenance and support, troubleshooting technical issues, and collaborating with other IT professionals to ensure seamless operations.

Business DevelopmentConsultingInformation TechnologyRecruiting
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H1B Sponsor Likelynote
Hiring Manager
Priyanka Murugesan
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Responsibilities

Design and Implementation Develop and implement robust IT infrastructure solutions including servers networks and storage systems
Maintenance and Support Perform regular maintenance and updates to IT systems troubleshoot and resolve technical issues and support endusers
Troubleshooting Resolve complex technical issues escalated from Level 1 and Level 2 support teams providing expertlevel troubleshooting and problem resolution
Security Management Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies
Collaboration Work closely with other IT professionals including network engineers system administrators and security specialists to ensure seamless integration and operation of IT systems

Qualification

Infrastructure cabling experienceSupport of IP devicesWindows ServerPC desktop supportNetworkingTeam environmentEffective communicationAttention to detail

Required

Infrastructure cabling experience
Support of IP devices experience
3 to 5 years of demonstrable ‘hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues
Bachelors degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS, Engineering or related technical discipline or equivalent experience/training
Must be willing to travel
Mandatory Skills: Windows Server

Preferred

Networking
Team environment and structure Onsite airport operations support team in a fast-paced environment
Will work alongside field techs and working autonomously to complete project tasks
effective communication
attention to detail

Company

Smart IT Frame LLC

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Smart IT Frame is a leading NMSDC-certified staffing partner, founded in 2012 and headquartered in Somerset, New Jersey.
dateFounded in 2012
location
Somerset, New Jersey, USA
people-size501-1000 employees
web-link
https://www.smartitframe.com

H1B Sponsorship

Smart IT Frame LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (11)
2022 (8)
2021 (9)
2020 (9)

Funding

Current Stage
Late Stage

Leadership Team

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Murali Kulala
Chief Executive Officer
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