HYBRID Bilingual Customer Service Representative jobs in United States
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Insight Global · 6 days ago

HYBRID Bilingual Customer Service Representative

Insight Global is seeking a Bilingual Customer Service Representative to handle inbound calls. The role involves following scripts, documenting calls, and providing excellent customer service while being fluent in Spanish.

EmploymentHuman ResourcesRecruitingSales
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H1B Sponsor Likelynote
Hiring Manager
Emelia Woolman
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Responsibilities

Handling large amounts of inbound calls in a timely manner
Following call center “script” when handling calls
Document and update consumer call records in database

Qualification

Customer service experienceFluent in SpanishData entryMultitaskingProfessional demeanorCommunication skillsActive listeningAdaptability

Required

1 year of customer service experience
data entry experience
Fluent in Spanish

Preferred

Strong phone and verbal communication skills along with active listening skills
Consumer focus and adaptability to different personality types
Ability to prioritize and multitask
Positive and professional demeanor

Benefits

Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Company data provided by crunchbase