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Cape Cod Healthcare · 20 hours ago

Laboratory Support Tech (LST), Clinical Laboratory

Hyannis, MA

Part-time

Onsite

Entry Level

$19.04/hr - $19.04/hr

1+ years exp

Cape Cod Healthcare is a healthcare organization dedicated to providing quality services to patients. The Laboratory Support Tech (LST) role involves coordinating laboratory information, specimen processing, and providing support to the technical staff while ensuring customer service excellence.

Health Care

H1B Sponsor Likely

Responsibilities

Approaches all tasks with a Customer Service approach, and continually seek ways to improve user (i.e. customer) satisfaction. Approaches all patients and colleagues in a Customer Service manner

Performs data processing functions including but not limited to: non-patient admissions, order entry, cancellation, result entry and retrieval, add on tests and specimen storage and retrieval

Operates computer system in all assigned functions including maintenance, troubleshooting and implementation of backup systems

Answers the phone promptly, relays messages, provides accurate information to requesting parties concerning testing procedures, collection, results, or any other laboratory question. Forwards phone call or message to appropriate staff member if unable to provide information to caller

Communicates all relevant information to technical staff regarding specimens including adequacy, test add-on, cancellations, and test priority

Delivers or mail reports

Faxes patient results upon request and in compliance with HIPAA guidelines

Calls or faxes all STAT results for tests listed on the Emergency Test List and documents the call or fax in Laboratory Computer system

Checks specimens for acceptability and special handling needs and distributes to sections for processing or testing. Processes and distributes specimens and batches from outreach sites

Prepares and processes specimens for shipment to intra-system locations, reference labs or other institutions or special studies implemented by CCH. Compiles necessary support documentation and makes necessary arrangements for transportation

Files reference lab reports

Checks inventory, orders stock-items and stores upon arrival. Keeps benches stocked with the appropriate supplies

Maintains confidentiality of information according to Cape Cod Hospital’s policy and procedure

Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing our professional Laboratory services to patients

Maintains work benches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff

Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job

Collects data for QA and other projects upon request

Responsible for pre-analytic and post-analytic specimen processing (e.g. including but not limited to aliquoting (urine and blood), labeling, operating centrifuge, creating labels, prioritizing specimens, archiving and disposal of specimens)

Inoculates and processes culture specimens. Prepares these specimens for transportation to Falmouth Hospital Microbiology

Performs general cleaning (not performed by Environmental Services)

Performs other LST job related duties and activities as assigned or requested

Performs assigned tasks for limited but necessary coverage for absence of Specimen Processing Supervisor. Receives Relief in Higher Classification for compensation of these assigned duties

Performs training of new LST personnel as assigned. Receives Training Pay for compensation of this assigned duty

Excellent prioritization and organizational skills

Ability to work as a team member who displays a professional demeanor and is able to work effectively in a fast paced environment

Qualification

Phlebotomy experienceMedical TerminologySpecimen processingComputer proficiencyShipping certificationCustomer serviceTeamworkOrganizational skillsCommunication skills

Required

Approaches all tasks with a Customer Service approach, and continually seek ways to improve user (i.e. customer) satisfaction

Performs data processing functions including but not limited to: non-patient admissions, order entry, cancellation, result entry and retrieval, add on tests and specimen storage and retrieval

Operates computer system in all assigned functions including maintenance, troubleshooting and implementation of backup systems

Answers the phone promptly, relays messages, provides accurate information to requesting parties concerning testing procedures, collection, results, or any other laboratory question

Communicates all relevant information to technical staff regarding specimens including adequacy, test add-on, cancellations, and test priority

Delivers or mail reports

Faxes patient results upon request and in compliance with HIPAA guidelines

Calls or faxes all STAT results for tests listed on the Emergency Test List and documents the call or fax in Laboratory Computer system

Checks specimens for acceptability and special handling needs and distributes to sections for processing or testing

Processes and distributes specimens and batches from outreach sites

Prepares and processes specimens for shipment to intra-system locations, reference labs or other institutions or special studies implemented by CCH

Compiles necessary support documentation and makes necessary arrangements for transportation

Files reference lab reports

Checks inventory, orders stock-items and stores upon arrival

Keeps benches stocked with the appropriate supplies

Maintains confidentiality of information according to Cape Cod Hospital's policy and procedure

Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests

Serves effectively as part of the Laboratory team in performing our professional Laboratory services to patients

Maintains work benches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff

Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job

Collects data for QA and other projects upon request

Inoculates and processes culture specimens

Prepares these specimens for transportation to Falmouth Hospital Microbiology

Performs general cleaning (not performed by Environmental Services)

Performs other LST job related duties and activities as assigned or requested

Performs assigned tasks for limited but necessary coverage for absence of Specimen Processing Supervisor

Receives Relief in Higher Classification for compensation of these assigned duties

Performs training of new LST personnel as assigned

Receives Training Pay for compensation of this assigned duty

Excellent prioritization and organizational skills

Ability to work as a team member who displays a professional demeanor and is able to work effectively in a fast paced environment

Ability to read, write, and communicate in English

Proficiency in using computers

Successful passage of Medical Terminology course OR successful passage of the CCH Medical Terminology exam

One year recent (within the past 5 years) Phlebotomy experience or current (within the past 6 months) certificate in Phlebotomy

Successful passage of the CCH LST Qualifying Exam

One year recent (within the past 5 years) experience as a Clinical Associate, Unit Clerk, Diagnostic Tech, PST FH Lab Assistant, PSA, PCT, CNA, Medical Secretary or other position that requires Lab test ordering, lab specimen processing, or phlebotomy or an Associate or higher degree in Medical/Clinical Laboratory Science, Medical Technology, Biology, Microbiology, or Chemistry, from an accredited institution

Successful passage of the CCH LST Qualifying Exam

Successful passage of Shipping of Dangerous goods/IATA certification within 30 calendar days of starting position

Must maintain certification in accordance with federal regulations

Company

Cape Cod Healthcare

Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.

Founded in 1984

Hyannis, Massachusetts, USA

5001-10000 employees

http://www.capecodhealth.org/

H1B Sponsorship

Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (1)

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2023 (2)

2022 (1)

2020 (2)