IGT Solutions ยท 6 days ago
CX Sales Director | US - Travel Domain
Chicago, IL
Full-time
Onsite
Director/Executive
12+ years expIGT Solutions is a company dedicated to enhancing customer experiences, now with over 25,000 employees globally. They are seeking a Director of Sales & Customer Success to build long-term relationships with prospects in the travel industry, driving revenue growth and promoting their suite of digital solutions.
ChatbotConsultingCustomer ServiceInformation TechnologyRobotic Process Automation (RPA)Travel
Hiring Manager
Ankita Khatri
Responsibilities
Being a trusted advisor to potential clients, harnessing the resources and capabilities of IGT Solutions to provide BPO & Digital solutions that create real business value
Research targeted companies and develop a comprehensive sales strategy for identifying and acquiring new business within your assigned industry segment
Create account-based selling plans with goals, key activities, and success measures including the supportive resources and tools needed to reach individual and organizational goals
Leverage your own network to help build your pipeline and reduce the time to proficiency
Meet quarterly and annual sales revenue goals
Coordinate with internal teams necessary to develop presentations and proposals for client pursuits
Host site visits for potential clients to our various locations as needed across the globe
Lead the negotiation process for new contracts with prospective clients
Develop and maintain excellent relationships with new clients to make sure the committed results are achieved and the client is a promoter of IGT Solutions
Utilize various sales tools for the development and tracking of opportunities through the sales cycle including Salesforce and others
Work closely with other sales team members to maintain a supportive team culture
Partner with the marketing team to support demand-generation efforts and events
Travel as needed to participate in industry-specific conferences to generate new opportunities
Qualification
Required
12-15 years of very successful CX sales experience within the targeted industry of Travel
Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives)
A very positive attitude and entrepreneurial spirit (we're building something special here) along with strong written and verbal language skills
Tech-oriented with knowledge of contact centers, customer service, back-office operations, and AI/ML
Be a superstar salesperson who thrives in a global, collaborative, fast-paced environment
Disciplined and self-motivated with the ability to work on your own and deliver strong results
Show integrity in all aspects of the position by doing the right thing, taking responsibility, and delivering on the promise
Excellent team building, sales, customer service and interpersonal skills
Ability to travel as needed for meetings, events, conferences, client site visits, and more
Preferred
Experience using Salesforce, ZoomInfo and other sales-related tools is helpful
Benefits
Industry-leading benefit package
Opportunity to grow
Extensive diversity, wellness, and engagement activities
Company
IGT Solutions
IGT Solutions provides digital contact center services, digital services, and solutions including chatbots, and robotic process automation.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-21Acquired
Leadership Team
Katie Stein
Chief Executive Officer
Recent News
Company data provided by crunchbase