Oreva Technologies, Inc. · 16 hours ago
EPIC Consultant
United States
Contract
Remote
Senior LevelOreva Technologies, Inc. is seeking an EPIC Consultant with expertise in MyChart and Ambulatory to support a Clinical Applications team. The role involves providing technical support, leading communication of workflows, and enhancing patient experience through various Epic modules.
ConsultingIT ManagementManagement ConsultingSoftware
Responsibilities
Daily MyChart technical support and incident resolution
Lead communication of proper workflows; publish concise how‑to documentation for operational leaders and front‑line staff
Maintain organized documentation of work; cross‑train other analysts
Leverage Epic Patient Experience features to improve service quality
Experience pulling report data for troubleshooting
EVisit / Physician‑Initiated Medical Advice — continue rollout and finalize training materials in January
MyChart upgrades, error handling, and administrative utilities
MyChart Central — ongoing troubleshooting and support for PRC/MyChart Customer Service Team
MyChart 2FA — continued troubleshooting and support for PRC/MyChart Customer Service Team
MyChart Builder — new initiative with Marketing
MyChart result‑release configuration (safety and timeliness)
Telemedicine — Video Visit support and enhancement
Telemedicine — integrated interpreters via Language Line for video visits
Group Documentation — build and implementation
Care Companion — configuration for Bariatrics
Qualification
Required
Deep MyChart and Ambulatory expertise
Technical background
Strong background with Demos and communications in C-Suite
Ability to describe issues in 'layman's' terms
Self-starter who can multitask and learn quickly
Ability to take ownership
Experience pulling report data for troubleshooting
Daily MyChart technical support and incident resolution
Lead communication of proper workflows
Publish concise how-to documentation for operational leaders and front-line staff
Maintain organized documentation of work
Cross-train other analysts
Leverage Epic Patient Experience features to improve service quality
MyChart upgrades, error handling, and administrative utilities
Ongoing troubleshooting and support for PRC/MyChart Customer Service Team
Continued troubleshooting and support for PRC/MyChart Customer Service Team
New initiative with Marketing for MyChart Builder
MyChart result-release configuration (safety and timeliness)
Video Visit support and enhancement for Telemedicine
Integrated interpreters via Language Line for video visits in Telemedicine
Build and implementation for Group Documentation
Configuration for Bariatrics in Care Companion
Company
Oreva Technologies, Inc.
Oreva Technologies is headquartered in Irving, TX. We provide staff augmentation services to IT and non-IT enterprises.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase