Client Success Manager jobs in United States
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Woundtech · 15 hours ago

Client Success Manager

positionLos Angeles, CA
timeFull-time
remoteHybrid
senioritySenior Level
money$110K/yr - $120K/yr
date5+ years exp

Woundtech is seeking a results-oriented Client Success Manager with a focus on Management Services Organizations (MSOs) in the healthcare sector. This role is essential for driving growth and establishing long-term partnerships with MSOs, requiring a deep understanding of their operational models and the healthcare sales landscape.

Health CareHospitalInformation TechnologyMedical Device
Hiring Manager
Mary Arden
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Responsibilities

Account Development and Management
Establish and maintain strategic relationships with key MSO stakeholders, including executives, operational leaders, and clinical teams
Serve as a trusted advisor, understanding client needs and delivering tailored solutions that align with their business objectives
Sales Strategy and Execution
Develop and execute comprehensive sales strategies to grow revenue within the MSO market segment
Drive the MSO sales process from prospecting to closing, ensuring alignment with company goals and client expectations, as required
Meet or exceed sales targets and performance metrics
Market Expertise and Insights
Stay informed on trends in MSO operations, regulatory changes, and healthcare industry developments
Leverage market insights to identify opportunities for innovation and competitive differentiation
Collaboration and Teamwork
Work closely with internal teams (marketing, product services, operations) to deliver seamless client experiences and successful implementations
Provide feedback to internal teams to refine offerings and address market needs effectively
Account Planning and Reporting
Develop and maintain account plans for strategic clients, outlining goals, challenges, and growth strategies
Provide regular updates to leadership on account performance, pipeline status and market trends

Qualification

MSO operations knowledgeStrategic account managementHealthcare sales experienceCRM tools proficiencyMicrosoft Office SuiteAnalytical skillsNegotiation skillsPresentation skillsCommunication skillsProblem-solving skills

Required

Bachelor's degree in business, healthcare administration, or a related field preferred
5+ years of experience in strategic account management, healthcare sales, or business development, with a focus on MSOs or similar organizations
Proven track record of managing high-value accounts and achieving revenue growth targets
In-depth knowledge of MSO operations, challenges, and market dynamics
Strong negotiation, presentation, and communication skills
Ability to manage complex sales cycles involving multiple stakeholders
Proficiency in CRM tools and Microsoft Office Suite
Self-starter with a strategic mindset and a focus on results
Strong analytical and problem-solving skills
Comfortable working in a fast-paced, dynamic environment with competing priorities

Company

Woundtech

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Woundtech provides the highest level and most cost-effective managed woundcare, wherever the patient may be.
dateFounded in 1999
location
Hollywood, Florida, USA
people-size201-500 employees
web-link
http://www.woundtech.net/

Funding

Current Stage
Growth Stage
Total Funding
$40M
Key Investors
Aldrich Capital Partners
2016-08-09Series A· $40M

Leadership Team

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David Beaulieu
Board Member
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Jeffrey Galitz
Founder/Chief Medical Officer
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Recent News

Home Health Care News
High Rates, High Stakes: Inside The ‘Wild West’ Of Home-Based Wound Care
2025-07-16
Company data provided by crunchbase