Mason Technologies Inc. · 10 hours ago
Low Voltage Service Technician
Mason Technologies Inc. is a leader in technology integration, specializing in low-voltage structured cabling and communication systems. They are seeking a skilled Low-Voltage Service Technician to support service and troubleshooting across a range of low-voltage systems, primarily focusing on paging systems in healthcare environments.
Data IntegrationInformation TechnologyWired TelecommunicationsWireless
Responsibilities
Troubleshoot, diagnose, and service hospital paging systems, including head-end equipment, amplifiers, speakers, controllers, and associated low-voltage cabling
Support paging systems integrated with AV, emergency communication, and other facility systems within healthcare environments
Perform on-site service calls at hospitals and medical facilities across NYC, NJ, and Long Island
Troubleshoot and support AV systems, including audio components, displays, signal distribution, and control interfaces
Identify wiring issues, equipment failures, configuration problems, and system-level faults
Interpret system drawings, wiring diagrams, and manufacturer documentation to resolve issues efficiently
Support service and troubleshooting of additional low-voltage systems as needed, including:
Structured cabling (copper and fiber)
Security systems (access control and surveillance infrastructure)
Test, verify, and document system functionality following service or repair
Communicate clearly and professionally with hospital staff, facilities teams, and internal stakeholders
Maintain accurate service documentation and service reports
Qualification
Required
Proven experience troubleshooting paging systems, preferably in hospital or healthcare environments
Strong understanding of low-voltage systems, signal flow, and cabling best practices
Experience supporting AV systems in commercial or institutional settings
Ability to work in active healthcare environments, following safety and access protocols
Strong problem-solving and diagnostic skills
Ability to work independently and manage multiple service calls
Valid driver's license and reliable personal vehicle required
Ability and willingness to travel regularly to job sites throughout NYC, New Jersey, and Long Island
Preferred
Experience with hospital paging or emergency communication platforms preferred
Valid SST (Site Safety Training) card — physical card required
A clear photo of the SST card uploaded with your resume
Benefits
Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure.
401k with Matching: Plan for your future with our 401k program, featuring competitive company matching.
Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs.
Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth.
Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!
Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!
Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment.
Company
Mason Technologies Inc.
Full service integration in: Structured Cabling, Audio Visual, Security and Smart Building Technologies.
H1B Sponsorship
Mason Technologies Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageRecent News
Business Journals
2023-03-17
Company data provided by crunchbase