Klaviyo · 14 hours ago
Manager, Advanced Analytics & Automation
Boston, MA
Full-time
Hybrid
Senior Level
$124K/yr - $186K/yr
5+ years expKlaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. They are seeking a Manager of Advanced Analytics & Automation to lead strategic analytics programs and AI first automations for their Customer Success Strategy and Analytics team, focusing on developing scalable customer intelligence systems and advanced analytics projects.
AdvertisingAnalyticsE-CommerceMarketing AutomationSoftware
Responsibilities
Own Customer Success Intelligence & Advanced Analytics & Insights, design Production-Grade Data Models & Analytics Pipelines, and champion AI Tooling, Automation & Workflow Orchestration
Build and maintain customer cohorting, segmentation, and benchmarking frameworks, in collaboration with our Product Data Science team, that captures meaningful differences in Customer behavior, maturity, and value
Define and evolve customer health, adoption, and success scoring and signals, including leading indicators of churn and expansion
Design and scale advanced analytics projects and models, including cohort analysis, statistical inference, and impact measurement systems, that connect product usage and engagement to customer retention outcomes
Act as a technical program owner for complex analytics initiatives, driving roadmap definition, sequencing workstreams, coordinating dependencies, and delivering outcomes
Create advanced SQL and Python outputs that power customer insights, forecasting inputs, and operational reporting, using GitHub for version control and change management, and applying strong data modeling and governance practices
Partner closely with Data Engineering, CS OPs, Data Science and Product Analytics, to deliver strategic analytical tools and insights that inform GTM priorities, roadmap decisions, and customer strategy, and collaborate to deliver prototype AI-assisted tools that provide GTM teams real time actionable insights into customer behavior
Design and deploy workflow automations using n8n, Airflow or other AI tools, and establish integrated AI driven alerts that surface real-time customer risk and opportunity
Lead initiatives end-to-end: problem framing, design, build, QA, documentation, rollout, and iteration
Maintain a high bar for execution quality, accuracy, reliability, and long-term scalability
Translate complex technical outputs into clear, actionable narratives for senior business and GTM stakeholders
Qualification
Required
5+ years of experience in advanced analytics, technical analytics or data analytics (SaaS strongly preferred)
Advanced proficiency in SQL and GitHub, with experience owning complex analytical data models
Strong hands-on experience with Python and/or R, including statistical inference, cohort analysis, and advanced research
Tableau Developer–level fluency, with solid understanding of dashboard logic, metrics, and database structures
Confident using AI tooling (e.g., Cursor, Glean, Codex, GitHub AI etc.) to accelerate development, and familiarity with workflow automation platforms (n8n, Airflow, DBT); experience with LangChain a plus
Demonstrated ability to build and operationalize analytics and AI workflows used by CS, Sales, or GTM teams
Experience operating as a technical program manager for analytics or data initiatives
Strong communication skills and comfort partnering with senior, non-technical stakeholders
High standards for analytical rigor, QA, documentation, and system reliability
You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient
Benefits
Participation in the company’s annual cash bonus plan
Variable compensation (OTE) for sales and customer success roles
Equity
Sign-on payments
A comprehensive range of health, welfare, and wellbeing benefits based on eligibility
Company
Klaviyo
Klaviyo is an automation and email platform designed to help grow businesses.
1001-5000 employees
H1B Sponsorship
Klaviyo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (29)
2023 (24)
2022 (27)
2021 (21)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
ShopifySands Capital VenturesAccel
2025-08-13Post Ipo Secondary· $195.06M
2025-05-14Post Ipo Secondary· $372.95M
2023-09-20IPO
Leadership Team
Andrew Bialecki
CEO
Ed Hallen
Co-Founder, Chief Strategy Officer, Board Member
Recent News
Investing.com
2026-01-03
2025-12-17
2025-12-16
Company data provided by crunchbase