Apply on Employer Site

Brooks Brothers · 6 days ago

Senior Account Manager-Uniforms

New York, United States

Full-time

Onsite

Senior Level, Lead/Staff

$107K/yr - $194K/yr

10+ years exp

Brooks Brothers is seeking an experienced, relationship-driven Senior Account Manager to lead a dynamic uniform program for a global Fortune 500 airline. This client-facing role focuses on strategic account leadership and cross-functional collaboration to ensure exceptional client experience and sustainable growth.

ApparelE-CommerceFashionLifestyleRetail

Responsibilities

Own and manage all aspects of the uniform program for a flagship global airline client

Serve as the main point of contact for clients, delivering proactive updates, responsive support, and strategic guidance

Collaborate with planning, operations, and customer service teams to ensure program KPIs are met

Lead seasonal replenishment and distribution efforts, minimizing stockouts and supporting order fulfillment

Review reports, analyze data to evaluate and take necessary actions to remediate roadblocks

Develop and maintain a Time & Action calendar for new developments, ensuring realistic timelines and clear expectations for all stakeholders

Monitor program performance, including sales, inventory, and financial metrics; provide accurate forecasts and actionable insights

Manage escalations and facilitate cross-functional problem-solving to drive continuous improvement

Detailed reporting, inventory planning, and cross-functional coordination to deliver seamless service

Mentor and develop support staff with a leadership style grounded in integrity and trust

Qualification

Account managementClient relationship managementGarment production lifecycleAnalytical skillsFinancial acumenProblem-solving mindsetInterpersonal skillsDetail-orientedOrganizational skills