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FinTrust Connect · 23 hours ago

Bank Manager

Lyndhurst, NJ

Full-time

Onsite

Mid, Senior Level

$78K/yr - $124K/yr

3+ years exp

FinTrust Connect is a community bank seeking a Branch Manager for their Lyndhurst, NJ branch. The role involves managing day-to-day operations, ensuring compliance with policies, and providing exceptional customer service while driving sales results.

Staffing & Recruiting

Responsibilities

Manage and own all facets of day-to-day branch operations

Manage the successful execution of the internal sales process by all staff to drive results

Ensure all staff are providing an extraordinary customer experience by executing the bank's customer service behaviors

Ensure all staff are operating proficiently with regards to branch operations, policies and procedures and compliance

Actively participate in local community and business events

Assist the Market Manager in creating the annual business plan for their financial center

Create, with the support of the Assistant Branch Manager, a monthly branch sales tactical plan to ensure sales goals are being met

Ensure the branch meets and exceeds corporate audit and compliance audit expectations

Responsible for managing branch profitability

Responsible for coaching and ensuring employee development process is conducted consistently on a monthly basis

Handle scheduling to effectively meet branch productivity and efficiency standards

Perform and review branch audits

Qualification

Branch management experienceCustomer service skillsAnalytical skillsInterpersonal skillsCoaching skillsOrganizational skillsTime management skills

Required

High School diploma

Minimum of 3 years of branch management/supervision experience preferred

Solid interpersonal skills, including listening, written and verbal communication

Ability to work with a wide variety of personalities in a courteous and professional manner

Solid math and analytical skills

Ability to understand and follow safety and security practices

Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities

Strong customer service/advocacy skills

Solid organizational and time management skills

Ability to effectively coach, develop and manage staff performance