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GAC Solutions · 9 hours ago

Lead Sericenow Developer

Austin, Texas Metropolitan Area

Contract

Onsite

Senior Level, Lead/Staff

GAC Solutions is seeking a Lead ServiceNow Developer to manage the development and implementation of various ServiceNow ITSM modules. The role involves team management, ensuring successful project outcomes, and coordinating with other process owners for effective integrations.

ConsultingEnterprise SoftwareInformation TechnologyRetail

H1B Sponsor Likely

Hiring Manager

Shyamsundar D.

Responsibilities

Involve in development and implementation of various ServiceNow ITSM modules which include CSDM, ITOM, SAM Pro, CMDB, ITEA, ITAM configuration management, Knowledge Management and other ITSM applications

Implement overall team management as a client facing person to ensure that requirements gathering, development, testing and PROD migrations succeeded in time and with expected outcome

Coordinate with other Servicenow process/workstream owners to ensure proper CSDM, ITOM, SAM Pro integrations, knowledge with network routing and troubleshooting

Build transform maps to import external data sources and maintaining integrations, ServiceNow Automations and building custom Orchestration (Workflow) activities

Develop with the CSDM, ITOM, SAM Pro, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal designer modules

Maintain discovery health (trouble shooting discovery issues with known and unknown IPs and any network devices), work with Service Mapping and integrations which include MID server builds

Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications

Build workflows for newly created catalog items. Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP)

Involvement in ServiceNow Upgrades and Cloning, Involve in Asset life cycle management and designs relating software and hardware asset management, Configuration activities for ServiceNow modules

Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes

Qualification

ServiceNowCSDMITOMITSMSoft Skills

Required

ServiceNow

CSDM experience

ITOM

ITEA

ITAM

SACM

ITSM

Service Catalog

Service Portal

Flow Designer

Service Portal

Company

GAC Solutions

GAC Solutions was designed to help our client partners build winning teams.

Founded in 2012

Schaumburg, Illinois, USA

501-1000 employees

https://gacsol.com

H1B Sponsorship

GAC Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (19)

2023 (18)

2022 (13)

2021 (6)

2020 (2)