Housing Works · 12 hours ago
Program Operations Analyst
Brooklyn, NY
Full-time
Hybrid
Mid Level
$65K/yr - $70K/yrHousing Works is a nonprofit organization dedicated to providing services in human services programs. The Program Operations Analyst will support the Chief Program Officer by managing project implementation and providing decision support through data analysis and operational coordination.
CommunitiesNon ProfitSocial
Responsibilities
Partner with the CPO to plan, coordinate, and track strategic and operational initiatives across multiple program areas
Develop and maintain workplans, timelines, milestone trackers, and deliverable logs for initiatives sponsored by the CPO
Monitor progress across initiatives and proactively surface issues requiring attention, decision making, or escalation
Facilitate structured follow up to executive level meetings
Gather, analyze, and synthesize program data for special projects, and executive requests
Translate program data into clear, concise summaries, briefing materials, dashboards, or presentations suitable for senior leadership and informing executive decision making
Support efforts to standardize data collection and reporting to improve the quality and usability of cross program information
Collaborate with program leadership to document workflows, roles, handoffs, and dependencies required for effective execution
Track implementation milestones and help surface operational challenges, capacity constraints, or change management needs early
Prepare internal summaries, briefing notes, talking points, and meeting materials in advance of executive or external engagements
Maintain organized records and documentation related to projects, initiatives, contracts, and communications
Support quality improvement, compliance, and performance monitoring efforts as assigned
Handles confidential and sensitive information with discretion, professionalism, and sound judgment
Qualification
Required
Experience working in social services, healthcare, housing, or nonprofit program environments
Demonstrated ability to manage multiple projects, track deliverables, and meet deadlines in complex, fast‑moving settings
Experience working with program data and developing executive‑level summaries
Experience working across teams or programs and navigating competing priorities
Demonstrated comfort working closely with senior leadership and exercising sound professional judgment in ambiguous situations
Strong interest and familiarity with program operations, implementation, and continuous improvement
Excellent written and oral communication skills
Advanced proficiency with Microsoft Excel, including data visualization
Proficiency with online meeting tools, such as Zoom, Microsoft Teams
Passion for valid data
The incumbent must be able to maintain confidentiality, responsiveness, and productivity while working remotely
Preferred
Master's degree in public health (MPH), Public Administration (MPA), Social Work (LMSW), Business Administration (MBA) preferred
Knowledge of health care systems and target populations is helpful
Company
Housing Works
Housing Works is a healing community of people living with and affected by HIV/AIDS.
Founded in 1990
501-1000 employees
H1B Sponsorship
Housing Works has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
Empire Blue Cross Blue Shield
2023-12-01Grant· $0.3M
Leadership Team
Charles King
CEO
Andrew Greene
Chief Operating Officer
Recent News
2025-09-20
Company data provided by crunchbase