Relationship Manager / Senior Client Engagement Manager (Commodity Market Data) jobs in United States
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Argus Media · 2 days ago

Relationship Manager / Senior Client Engagement Manager (Commodity Market Data)

Argus Media is a fast-growing global B2B media company providing essential information to the energy industry. They are seeking a Senior Client Engagement Manager to develop long-term relationships with a strategic portfolio of accounts while ensuring customers receive optimal value from Argus services and products.

Responsibilities

Protect Argus’ existing revenue by ensuring customers get optimal value from Argus services and relationship
Encourage the further use of Argus services and products
Identify, evaluate and execute business opportunities relating to new price assessments and new services and products
Help shape changes to Argus product line and launches of new offerings in response to the industry’s needs and feedback
Build the company profile within this strategic customer base, and promote the Argus brand
Promote, explain and answer all matters concerning Argus, its services and products
Educate clients on how to maximize the value they receive from a relationship with Argus
Present Argus’ platforms, analytical tools and applications through demonstrations to clients and partners
Attend and coordinate marketing presence at conferences, events, and dedicated client events
Ensure the retention of existing users by delivering first class support and achieving a high customer satisfaction
Co-ordinate with colleagues across the US and globally

Qualification

Key account managementCommercial experience in commoditiesInterpersonal relationshipsData/IP account managementInternational experienceEmpathic communicatorSelf-drivenResults-orientedTeam collaborationCommunication skills

Required

Bachelor's degree required
Commercial experience: the ideal candidate has worked at a commodity trading floor or had some prior commercial experience in commodities
Successful track record in key account management with experience or knowledge of data/IP account management preferable
10+ years of experience building effective interpersonal relationships internally and externally with key influencers and decision-makers
International experience of working in various cultures across the Americas and globally
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and commercial benefit
Well-presented, credible, and able to influence senior executives at large and small firms
Sufficiently mobile and flexible to travel locally and internationally up to 50% of the time as Pandemic restrictions allow
Empathic communicator, able to see things from the other person's point of view
Ability to work effectively and collaboratively in a team-oriented environment
A natural forward planner who critically assesses own performance
Strong verbal and written communication skills required
Reliable, tolerant, and determined
Ethical, fair and of high integrity

Benefits

Hybrid work model
Group medical, dental and vision plans
Company paid short term and long term disability and life insurance plan
Group 401(k) safe harbor retirement plan with a 6% company match
20 vacation days your first year, which increases up to 30 days
Subsidized gym membership
Extensive internal and external training

Company

Argus Media

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Organizer

Funding

Current Stage
Late Stage

Leadership Team

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Roberta Prado, SHRM-CP, PHR
Global Human Resources Business Partner
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Company data provided by crunchbase