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Cape Cod Healthcare · 6 hours ago

Patient Service Technician (Phlebotomist)

Sandwich, MA

Full-time

Onsite

New Grad, Entry Level

$19.23/hr - $19.23/hr

Cape Cod Healthcare is a healthcare provider seeking a Patient Service Technician (Phlebotomist) to provide quality patient care through the collection of laboratory specimens. The role involves collecting blood samples, processing laboratory specimens, and ensuring accurate patient information is registered in the laboratory information system.

Health Care

H1B Sponsor Likely

Responsibilities

Provides good customer service as the front-line support staff for the laboratory. Communicate professionally and confidentially with patients, clients and staff members

Successfully collects blood samples from both ambulatory and bed ridden patients utilizing venipuncture sticks, finger sticks and heel sticks. Obtains throat culture swabs and verbally instructs patients on collecting samples at home, i.e. stools and 24-hour urines

Processes laboratory specimens according to the test methodology guidelines for the appropriate testing site; centrifuging samples, pouring off serum or plasma, keeping sample at optimum temperature for accurate results to be achieved

Properly register patient demographic information into the laboratory information system. Data entry must be complete and accurate ensuring adequate information at time of service for services to be billed

Enter the physicians’ orders for lab work into the LIS accurately and on the correct patient account

Has basic compliance knowledge as it pertains to phlebotomy, including HIPAA compliance, and Medicare requirements for Medical Necessity

Has knowledge of working multiple CCHC Laboratories collection sites; minimum of 3 sites in order to cross over locations. Must be able to open and close each site

Communicates with clients via telephone to ensure proper specimen identity, correct patient information and proper diagnoses, as well as give physicians results on their patients

Handles specimen problems with appropriate training, as well as informing a supervisor of a problem needing management involvement

Performs an occasional stat draw at a nursing home, a patient home or physician office when designated by management

On a rotation for On-Call per contract

Fills supply orders for clients and collection sites

Keeps phlebotomy areas well stocked, including the stock room

Provides daily maintenance and safety of all drawing rooms, including but not limited to cleaning workbenches and drawing chairs daily

Works as a team member with the entire CCHC Laboratories staff and with related laboratories, performing other related job duties as directed by a manager

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers

Performs other related duties assigned by manager for departmental needs

Qualification

PhlebotomyLaboratory Information System (LIS)Customer ServiceMedical TerminologyMicrosoft Office SuiteBasic Keyboarding SkillsHIPAA Compliance

Required

Ability to read, write and communicate in English

High school diploma or equivalent education

Valid U.S. Driver's License upon hire. Must obtain Massachusetts State Driver's License within 60 days of hire

Successful completion of a basic phlebotomy program with classroom instruction and practical hours or work experience where phlebotomy is a requirement of position

Acceptable driving record in accordance with the Motor Vehicle Records (MVR) criteria (will be obtained as a precondition to begin employment)

Successfully complete CCHC Laboratories' Driver Safety Training Program (and every 2 years thereafter)

Preferred

A certificate in phlebotomy or other field where phlebotomy training was required

Knowledge of medical terminology

Knowledge of Microsoft office suite and basic keyboarding skills

Company

Cape Cod Healthcare

Cape Cod Healthcare offers a comprehensive array of medical services delivered by top-notch teams of healthcare providers.

Founded in 1984

Hyannis, Massachusetts, USA

5001-10000 employees

http://www.capecodhealth.org/

H1B Sponsorship

Cape Cod Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2023 (2)

2022 (1)

2020 (2)