CGS Business Solutions · 5 days ago
Senior Product Manager - (HELOC/Mortgage) - REMOTE
United States
Full-time
Remote
Senior Level
5+ years expCGS Business Solutions is committed to helping IT Professionals find rewarding opportunities. They are currently seeking a Senior Product Manager to manage cross-functional mortgage products and contribute to product development, requiring strong analytical and organizational skills.
AppsCyber SecurityInformation TechnologyIT InfrastructureStaffing Agency
Hiring Manager
Jordan Orlando
Responsibilities
Identify opportunities within target markets to support product enhancements and new product development and portfolio growth
Support cross-functional initiatives involving sales, marketing, capital markets, training, operations, underwriting and IT
Manage product lifecycle activities from ideation through implementation, ensuring milestones are met
Proactively identify project risks and provide practical solutions to maintain timelines
Conduct competitive intelligence research and track trends across relevant markets
Foster a culture of continuous improvement by recommending enhancements to department processes and outputs
Leverage experience in HELOC and Banking industry to think strategically about our product offerings to maintain competitiveness
Monitor Product Performance: Track and analyze KPIs, adoption rates, user feedback, and support trends to assess how products are performing in real-world use
Drive Continuous Improvement: Identify opportunities for refinement or enhancement based on data, customer insights, and cross-functional feedback
Manage Post-Launch Roadmap: Collaborate with sales, IT, marketing, and operations to prioritize and execute post-launch updates or fixes
User Feedback Loop: Establish structured channels to collect and interpret feedback from users, customer service, sales, and partners
Issue Resolution: Proactively identify post-launch issues and coordinate solutions with technical and business teams to minimize user friction and risk
Training and Enablement: Support internal teams (e.g., sales, customer support) with updated product knowledge, documentation, and FAQs based on what’s learned in the field
Stakeholder Communication: Deliver regular reports and presentations to leadership outlining product performance, lessons learned, and next steps
Cross-Functional Collaboration: Partner closely with marketing, operations, and engineering to ensure alignment on priorities and resource allocation
Qualification
Required
5+ years of relevant experience, preferably in the mortgage or reverse mortgage market
Strong written and verbal communication skills, including experience managing cross functional projects
Exceptional attention to detail and commitment to producing high-quality work
Demonstrated problem-solving ability and innovative thinking
Strong organizational and time management skills; able to manage multiple priorities
Ability to influence decisions and build consensus across levels and functions
Excellent communication and project management skills
Proven ability to translate feedback into actionable improvements
Highly collaborative and able to work across departments
Detail-oriented and organized, with a focus on execution and results
Strong analytical skills, comfortable with metrics, dashboards, and basic data tools (ie. Excel, Tableau, etc.)
Preferred
Experience in the HELOC and/or Banking industry is highly preferred
Experience in Banking, and a strong understanding of banking product offering preferred
Company
CGS Business Solutions
CGS Business Solutions engages in application development, network infrastructure, cybersecurity, engineering and staffing services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase