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Dexian · 7 hours ago

Jr. Salesforce Administrator Analyst

Merrimack, NH

Full-time

Hybrid

Entry Level

2+ years exp

Dexian is a leading technology and professional staffing company with a global presence. They are seeking a Jr. Salesforce Administrator Analyst who will assist end users with technical support inquiries and enhance CRM capabilities in Salesforce.com, ensuring a positive experience for client-facing associates.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Responsibilities

You will have a daily impact by assisting our end users with technical support inquiries and create or enhance CRM capabilities in Salesforce.com using system configuration, clicks not code

The experiences you create will be used by our client facing associates

You will have to deeply understand our clients, deeply understand our associates, and think strategically about enabling an amazing experience using Salesforce cloud ecosystem that enables our associates to meet our client's needs

Qualification

Salesforce.com Administrator certificationSalesforce.com App Builder certificationSalesforce.com Advanced Administrator certification2+ Years application supportTechnical AcumenOrganizationPrioritizationMulti-taskPrioritize workAchieve results while preserving relationshipsEmpathize with customersAnalyze trendsMS ExcelSQLUnderstanding relational databasesTroubleshooting Salesforce solutionsCommunication abilitiesActive listening skillsDocumentation skills

Required

Bachelors or equivalent

Salesforce.com Administrator certification required

2+ Years application support

Strong Communication abilities

Active listening skills and excellent written and oral communications skills are critical for interactions with our users

Strong Documentation skills are required to maintain our solution knowledge base and to share step-by-step instructions with our users

Ability to empathize with customers and convey confidence while paying attention to detail

Organization and Prioritization

Ability to multi-task in a fast-paced environment

Ability to prioritize work based on business impact and SLAs

Achieve results while preserving relationships

Technical Acumen

Ability to troubleshoot, capture logs, and debug Salesforce solutions leveraging configuration and code

Ability to analyze trends and recommend improvements

Expertise working with MS Excel functions (e.g. VLOOKUP)

Experience with Salesforce.com or similar applications

Ability to understand relational databases

Experience with SQL

Preferred

Salesforce.com App Builder certification desired

Salesforce.com Advanced Administrator certification desired

If not held at start of role, additional certification(s) expected within 12 month increments per certification

Company

Dexian

Glassdoor3.5

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (65)