Qualis1 Inc. ยท 7 hours ago
Network Technician
Santa Clara, CA
Contract
Onsite
New Grad, Entry Level
$25/hr - $25/hrQualis1 Inc. is seeking a Network Technician to assist in updates and maintenance of network and network security equipment. The role involves tracking IT hardware orders and ensuring customer satisfaction through adherence to service management processes.
Hiring Manager
Ankit Prasad
Responsibilities
Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction to the highest levels
Assists in carrying out recommended updates to network and network security equipment
Creates and maintains technical and end-user documentation for specific IT service or set of services
Monitors specific IT service or set of services for availability and performance and reports anomalies through predefined process
Support outages and aid in root cause analysis of Network and related outages or incident trends
Qualification
Required
Assists in carrying out recommended updates to network and network security equipment
Keeps Track of IT hardware orders, receive, inventory, tag, store and ship based on project requirements, in a timely manner
Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction to the highest levels
Creates and maintains technical and end-user documentation for specific IT service or set of services
Monitors specific IT service or set of services for availability and performance and reports anomalies through predefined process
Support outages and aid in root cause analysis of Network and related outages or incident trends
Company
Qualis1 Inc.
At Qualis1 Inc., our robust business model is strategically built upon serving diverse industry sectors, including Finance, Health Care, Education, State Government, and Manufacturing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase