Stanley Black & Decker, Inc. · 1 week ago
Finance Collections Specialist - Remote (EST)
United States
Full-time
Remote
Mid Level
3+ years expStanley Black & Decker, Inc. is the largest tool manufacturer in the world, and they are seeking a Finance Collections Specialist to join their Financial Services team. The role involves reviewing accounts, contacting account holders for payment arrangements, and documenting collection activities to ensure effective recovery of funds.
IndustrialManufacturingRetail
Responsibilities
Review post-charge off accounts for disposition and present planned collection action recommendations to management for resolution
Contact account holders to arrange payment, payment plans, or settlement of accounts in accordance with parameters set by the business
Recommend collection accounts for assignment to Collection/Legal, including review of documentation to ensure a complete set of documents and supporting information is provided for maximum recovery
Prepare accounts for placement and provide required documentation to support account placement
Document collection attempts and activities in Salesforce or other repositories as requested
Use commercially reasonable collection tactics to resolve accounts assigned to them
Uphold integrity, discretion, and respect for confidential information at all times
Perform other duties as assigned
Qualification
Required
A degree in Business or related field; bachelor's degree preferred
3-5 years' experience in collections required
Exceptional customer service experience
Ability to understand and provide accurate and timely resolutions to customer questions and/or problems
Strong analytical ability required to gather and interpret data in situations where the problems are moderately complex
Able to prioritize duties and effectively manage time; strong organization skills
Effective at performing detail-oriented tasks
Exceptional written and verbal communication skills to manage across functions at various levels
Self-motivated individual with the desire to succeed
Proficiency with word processing and Excel spreadsheet software programs
Knowledge of FDCPA is a must
Benefits
Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tools and other partner programs.
Paid Time Off, including paid vacation, holidays & personal days.
Company
Stanley Black & Decker, Inc.
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.
10001+ employees
H1B Sponsorship
Stanley Black & Decker, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (78)
2024 (71)
2023 (74)
2022 (117)
2021 (121)
2020 (98)
Funding
Current Stage
Public CompanyTotal Funding
$745.4M2023-03-01Post Ipo Debt· $745.4M
1978-01-13IPO
Leadership Team
Christopher Nelson
President and Chief Executive Officer
Amir Kashani
Director AI and Digital Product Development
Recent News
2026-01-20
2025-12-24
Company data provided by crunchbase